The Sony Store Selects Fujitsu POS Hardware and Maintenance Service

Fujitsu Transaction Solutions Inc. today announced that the Sony store, a unique Canadian chain of home entertainment stores owned and operated by Sony of Canada Ltd., will upgrade its point-of-sale (POS) hardware chain-wide with Fujitsu TeamPoS 3000 POS terminals.

Sony began the pilot in mid-July with rollout to be completed by the end of October, prior to the peak holiday season. The agreement also includes a five-year Fujitsu “Retainer Plus” service agreement for the new POS hardware.

“In the business of selling technology to consumers, it is critical that the technology we use in our stores is reliable and efficient to demonstrate a quality image and experience at every touch point,” said Wayne Ground, CIO and Vice President, Information Services, Sony of Canada. “We selected Fujitsu based on their proven reliability for store technology, our strong corporate relationship with Fujitsu and our company’s experience with Fujitsu’s high-quality enterprise products.”

The TeamPoS 3000 POS system, based on Intel® Pentium® M and Celeron® M processors, offers improved reliability, enhanced serviceability and support for the latest peripheral technology. The terminals adhere to RoHS and WEEE “green” standards, and feature a strategically designed chassis that offers easy access to major components from the front, reducing retailers’ downtime and maintenance costs.

“The Sony store brand stands for quality products and service, and the technology used in their stores must reflect that same standard, and Fujitsu’s TeamPoS 3000 systems does exactly that,” said Peter Sciberras, general manager and vice president of sales, Canada, Fujitsu Transaction Solutions. “The TeamPoS terminals will enable the Sony store to run real-time applications that manage products through the sales cycle and produce high customer satisfaction at the checkout.”

Fujitsu’s Retainer Plus Services Model redefines a store’s systems maintenance contract, and offers an incentive-based program under which the retailer and Fujitsu collaborate to reduce redundant and low-value service activity. The result is an efficient and effective program that continually lowers retailers’ maintenance costs and improves equipment up-time.