Mining CMDB Data with Lifecycle Management
OTTSVILLE, PA, USA October 9, 2007 – Mining value from the management of IT assets is at the heart of all Configuration Management Database (CMDB) projects and yet, organizations are struggling to uncover this data. Historical and detailed configuration data collected from many sources supports fact-based, accurate decision making which is the real ROI from a CMDB. Experience is leading ITIL-centric IT organizations to revisit lifecycle repositories as a CMDB source.
According to Terry Divelbliss, Director of Lifecycle Management for Eracent, integration and depth of data are crucial commonalities. “A comprehensive view in lifecycle management links the tracking of assets with associated configuration items such as catalog items, contracts, financial details, and other interdependencies. Importing and linking data from disparate sources such as service management or financial tools is not difficult if unique identification facilitates this correlation.”
The ultimate goal of savings is demonstrated through financial management, with multiple business questions answered by analysis of related data elements from a variety of perspectives. A powerful data relationship within Eracent’s EnterpriseLM™ is the linkage of work orders from initial procurement through the entire life of the asset. “EnterpriseLM work orders cross-reference information imported from incident management, change management or a help desk application to summarize the detailed information that fuels rapid decision making,” stated Divelbliss about the lifecycle management solution.
Eracent, Inc. is a global provider of IT asset management solutions. Eracent offers a full suite of IT Asset Management, Configuration Management Database (CMDB), Software Asset Management, Software License Management, Software Compliance, IT Compliance, IT Lifecycle Management solutions that solve tactical and strategic business goals with easy to implement technology. Designed for today’s multi-platform complex environments, Eracent’s ease of implementation includes compatibility with most popular enterprise software applications and has been used to enhance the value of such widely used solutions as Microsoft® SMS™. For more information, visit www.eracent.com.
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