Chubb Launches Post-Catastrophe Inspection Service for Florida Homeowners
Early Intervention to Help Reduce Loss Potential
WARREN, NJ.- The Chubb Group of Insurance Companies has launched a post-catastrophe inspection service in Florida for homeowners insurance customers who may not be able to visit their property immediately after a hurricane or other named storm.
Following a named storm, Chubb will deploy its residential appraisers to inspect the exterior of customers’ homes in potentially affected areas. The appraisers will inform those customers and their agents or brokers about the condition of the customers’ homes. If damage is present, homeowners can authorize the appraisers to submit claims on their behalf and arrange for the dispatch of restoration specialists who can board up, tarp and extract water from the home.
“Our residential appraisers, in effect, can become the eyes and ears of the policyholders who evacuated their homes or are living elsewhere. As a result, we will be able to help our customers prevent further damage to their property following a storm,” said Christie Alderman, assistant vice president, Chubb & Son, and client services manager, Chubb Personal Insurance.
Customers who want this service, called Chubb Property Manager, need to complete a brief enrollment process. To enroll or obtain more information, customers can call 1-866-444-0360.
Alderman said Chubb Property Manager does not eliminate the need for customers to try to prevent losses prior to storms and other potentially catastrophic events. To assist customers in this regard, Chubb will continue to offer its water and wind loss prevention service in Florida and other coastal states. Available since 1982, this service includes evaluation of a home’s risk to wind and flood damage; recommendations for wind shutters, impact-resistant glass and other loss-prevention technologies; emergency planning for art collections; and referrals to qualified product and service providers.
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