viaLanguage Partners With InfoPros To Offer End-to-End Service for Technical Product Documentation
Combined Services Will Streamline Development and Deployment of Globalized Technical Content
Portland, Oregon – August 31, 2007 – viaLanguage, a leading provider of global translation and localization services, announced today a partnership agreement with InfoPros, a national provider of technical documentation and training development services. The partnership is designed to deliver an end-to-end solution for content development and content localization to companies with complex products and services that compete in global markets.
Responding to the pressures of reduced time-to-market and the demands of publishing product documentation and training materials quickly on a global scale, the partnership aims to make it easier for companies to create, translate and publish technical content globally. The companies have coordinated their respective project management and quality assurance operations in order to offer a streamlined solution for technical documentation, training development and technical marketing communications.
“This collaboration provides our clients with a single point of management for their technical documentation needs, from creation to delivery,” said Bernie Schneider, President of InfoPros. “More and more of our clients are marketing their products internationally. While we have been handling translation and localization for our clients in the past, the viaLanguage partnership introduces an advanced set of technology tools and operational processes that will help our clients lower their overall costs for delivering all types of content – documentation, training, and marketing content– on a global basis.”
While organizations are increasingly looking to international markets to leverage their investment in product and content, providing localized content for new markets can often be the bottleneck in meeting the time-to-market demands of new market entry. With a more effective methodology and tools to quickly and easily provide localized content organizations can confidently execute product and marketing strategies that capitalize on these markets.
“There are great efficiencies to be gained by aligning the content creation and localization process that are missed by most companies.” According to Chanin Ballance, CEO of viaLanguage. “By combining the InfoPros and viaLanguage process, we are able to create translation-ready content from the beginning; resulting in an average 30% reduction in costs"
viaLanguage is a leading language services provider with a unique combination of proprietary technology, superior process methodology and a broad set of customizable language services. viaLanguage provides clients with a range of solutions to meet their multicultural communications needs, helping them extend their communications reach to include international markets and non-English-speaking customers in the US. Clients include: Kronos, Serena Software, NetIQ, BASF, Citibank and General Motors; as well as many healthcare plans, hospitals, school districts and state governments. Corporate Headquarters are in Portland, Oregon with offices in San Francisco and Pune, India. More information is available at www.vialanguage.com
InfoPros is a national service firm dedicated to the design, development and deployment of technical content for companies with complex products and services. Specializing in technical documentation, training development and technical marketing materials, the company serves a wide range of industries from offices in all four continental U.S. time zones. Since 1994, the company has become the trusted outsourcing provider for clients such as Kohler, ITT Bell & Gossett, Cisco Systems, Rackable, and many others.
More information is available at www.infopros.com
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