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HP’s Snapfish Replenishes Photos of Customers Impacted by Hurricane Katrina


WEBWIRE

Online photo collections offer a safe repository for priceless memories.

PALO ALTO, CA, Oct. 10, 2005

HP today announced that customers of its Snapfish online photo service who lived in the areas affected by Hurricane Katrina will be offered a credit to replenish their online photo collections in an effort to help restore lost memories.

Each customer will be offered a free 4 x 6-inch reprint for every photo they had uploaded to their Snapfish account prior to the hurricane. The credit will remain in their account indefinitely so affected customers can wait until they are resettled to order prints.

“In the days following Hurricane Katrina, we received many emails from our customers telling us how relieved they were to know that their photos were safely stored on Snapfish,” said Ben Nelson, vice president and general manager, Snapfish, HP. “These often heartfelt and personal messages inspired us to take action. They also serve as a reminder to us all to store and protect our most precious memories, which are truly priceless.”

HP estimates that more than 10,000 Snapfish customers lived in the damaged areas. Collectively, they have roughly 3 million images stored online. The company cross-referenced customer zip codes with affected areas to determine the list of people who will be offered the credit.

The HP Company Foundation and HP employees have committed more than $3 million to the hurricane relief effort. This total includes a $1 million donation by the HP Company Foundation to the American Red Cross as well as a $1 million donation to match employee contributions.

District Photo, a photo finishing processor, will partner with Snapfish to fulfill and replenish photo reprints requested as part of this offer.

Additional information is available at http://www.snapfish.com.

About HP

HP is a technology solutions provider to consumers, businesses and institutions globally. The company’s offerings span IT infrastructure, global services, business and home computing, and imaging and printing. For the four fiscal quarters ended July 31, 2005, HP revenue totaled $85.2 billion. More information about HP (NYSE, Nasdaq: HPQ) is available at http://www.hp.com.

This news release contains forward-looking statements that involve risks and uncertainties, as well as assumptions that, if they ever materialize or prove incorrect, could cause the results of HP and its consolidated subsidiaries to differ materially from those expressed or implied by such forward-looking statements and assumptions. All statements other than statements of historical fact are statements that could be deemed forward-looking statements, including the expected development, performance or rankings of products or services; statements of expectation or belief; and any statement of assumptions underlying any of the foregoing. Risks, uncertainties and assumptions include the development, performance and market acceptance of products and services and other risks that are described from time to time in HP’s Securities and Exchange Commission reports, including but not limited to HP’s Quarterly Report on Form 10-Q for the fiscal quarter ended July 31, 2005, and other reports filed after HP’s Annual Report on Form 10-K for the fiscal year ended Oct. 31, 2004. HP assumes no obligation and does not intend to update these forward-looking statements.



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