NEC Global Services Achieves Managed Services Program Accreditation from the MSPAlliance
Accreditation Confirms NEC’s Excellence in the Provision of Managed Services
Santa Clara, Calif.- NEC Corporation of America, a premier provider of IT, network and identity management solutions, today announced that its Global Services Division has received accreditation under the MSPAlliance’s (MSPA) Managed Services Accreditation Program (MSAP). The successful completion of the program is further proof that NEC’s managed services program - based on best practices, standards, and the experience of global services consultants - provides world-class managed IT services. MSAP is the first program of its kind, specifically designed and created to provide customers of managed services providers with the assurance that the services provider they select meets or exceeds the highest principles of quality in areas such as financial stability, facilities, managed services practices, and customer satisfaction.
“With NEC’s integrated global IT service support, which overcomes both national boundaries and geographic distances, we were able to build our internal systems smoothly and quickly,” said Tomihiro Matano, president of Hoyu America Co.Ltd., a leading company in cosmetics products. “We are pleased with the new efficiencies made possible with their help.”
NEC offers managed IT services including service desk, desktop and laptop management, infrastructure management, information security management, and application lifecycle management services which significantly improve IT effectiveness and efficiency for customers.
“The Managed Services Accreditation Program has become the standard for managed services excellence throughout the world,” said Charles Weaver, MSPAlliance president. “Today, NEC joins the ranks of the managed services professional elite. ”
MSAP was created using a broad set of criteria that will properly encompass a wide range of managed service providers. By covering purchase and service delivery criteria that matter to customers, the MSAP certification program tracks and measures a managed services provider against a well-defined and acceptable level of professional and business practices, helping managed services providers to consistently deliver superior services to their clients.
“NEC is committed to partnering with our clients to provide an IT infrastructure that enables them to adapt to business growth or changes in a timely and strategic way,” said Yuji Ichimura, vice president, Solutions Business of NEC Corporation of America. “By bringing enterprise class, comprehensive, multilingual managed services to small to medium businesses, NEC provides flexible, scalable, state-of-the-art solutions at an affordable cost that frees companies to focus their energy and IT resources on their core business instead of managing information.”
The MSPAlliance, with over 1700 corporate members worldwide, is committed to increasing reliability and dependability in the industry and underscores the value and benefit of using Managed Service Providers to provide a wide range of mission critical services. In addition, the MSPAlliance collects data on the practice of managed services on behalf of its members, to help them increase the value of IT for the organizations they serve.
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