AT&T Selected to Provide Voice Services to Jenny Craig Inc.
AT&T Voice Services Will Support the Weight Loss Company’s New Business Generation
Carlsbad, California.-AT&T Inc. (NYSE:T) has announced that Jenny Craig Inc. has extended its relationship with AT&T by signing a new two-year $3 million contract for local and long distance voice services to more than 600 Jenny Craig locations, including sites in Canada and Puerto Rico. AT&T has helped Jenny Craig consolidate its local carriers and integrate voice services into a single offering. AT&T’s voice networking services will help streamline Jenny Craig’s business with a more cost-effective solution.
Jenny Craig is one of the world’s leading weight-management companies. The company offers a proven, comprehensive program that, through sound nutrition and simple activity, helps clients achieve the balance necessary for optimal weight loss and personal well-being.
AT&T combined the company’s traditional voice services with Advanced Features and Interactive Voice Services to develop a custom store-locator application for Jenny Craig that will help route its customer call traffic. This service has provided the company with better call-handling capabilities, faster agent response times and a more detailed call-reporting capability. The end result is a better customer service experience for Jenny Craig’s callers and a more robust and valuable call data advantage for the company.
“We’re happy with the relationship that we have developed with AT&T and know that we can count on the reliability of AT&T’s network to ensure we provide the best customer service experience possible,” said Shoukry Tiab, Jenny Craig’s chief information officer.
This news content was configured by WebWire editorial staff. Linking is permitted.
News Release Distribution and Press Release Distribution Services Provided by WebWire.