Delta Customers Affected by Hurricane Rita May Change Travel Plans Without Penalties or Fees
ATLANTA, Sept. 23, 2005 – Delta Air Lines’ (NYSE: DAL) customers booked on flights traveling to or from select cities in Texas may make adjustments to their travel schedule due to the continued impact of Hurricane Rita. Delta has proactively cancelled some flights because of the storm and is currently contacting customers to assist them in adjusting their travel plans.
Impacted cities include the following (note: cities may change):
· Austin, TX
· Beaumont, TX
· Corpus Christi, TX
· Houston, TX
· Killeen, TX
· San Antonio, TX
Customers who have purchased tickets by September 21, 2005, and are scheduled to travel Sept. 21-Sept. 25, 2005, to, from or through Texas on Delta, Song®, Delta Connection®, or Delta-coded flights, may make a one-time change without penalty or additional fees if tickets are changed by Sept. 28, 2005, and travel begins on or before Sept. 29, 2005.
Customers may fly prior to their original departure time without penalty, and those whose flights are cancelled may request refunds. Changes to origins and destinations may result in a fare increase, and any fare difference between the original and new ticket will be collected at the time of rebooking.
For additional cities, the latest news on Hurricane Rita and updates on flights visit delta.com/travelupdates or call 1-800-325-1999 for flight status. For the latest information on airport operations, please check the appropriate local airport web sites.
- Contact Information
- Anthony Black
- Senior Manager - Media Relations
- Delta Air Lines
- Contact via E-mail
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