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Report: IBM #1 in Worldwide Identity and Access Management Software Revenue


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Key Tivoli Offerings Propel IBM to the Top

ARMONK, NY - 19 Jul 2007: IBM (NYSE: IBM) today announced that analyst firm IDC has ranked IBM as the worldwide revenue share leader in the identity and access management software marketplace based on total revenue for 2006, thanks in part to the strength of key offerings such as Tivoli Identity Manager, Tivoli Access Manager and Tivoli Federated Identity Manager.
In its July 2007 report, IDC ranks IBM as the worldwide leader for the first time, surpassing CA, which led in 2005. According to the independent report, IBM led all others with a 12.2 percent revenue share in 2006, a growth of 10.6 percent from 2005.

IDC reports that total worldwide revenue for identity and access management reached almost $3 billion in 2006 and is forecast to reach more than $4.9 billion by 2011. IDC defines identity and access management as a comprehensive set of solutions used to identify users in a system -- such as employees, customers and contractors -- and control access to resources within that system by associating user rights and restrictions with their established identity.

IBM Tivoli Access Manager for Enterprise Single Sign-On is one such offering that acts like a password concierge service. With it, users log-in with a user name and password once, and the software automatically enters in subsequent user names and passwords as additional systems -- such as email, desktop applications and hosted partner solutions -- are accessed. The software also allows users to reset their own passwords if they are forgotten or expired, eliminating the need to call a helpdesk.

Rohm and Haas, a global materials manufacturer with customers in more than 100 countries, expects this access management software to increase employee efficiency and provide considerable cost savings on IT support. With more than 14,000 password-related calls to its help desk last year, and an average of 15 minutes of lost productivity per password incident, Rohm and Haas decided to streamline password management for their 14,000 employees.

After an original test of 1,000 users at the beginning of 2007, Rohm and Haas deployed IBM Tivoli Access Manager for Enterprise Single Sign-On to its remaining employees this June.

“We alerted our help desk before rolling out IBM’s single sign-on software to our remaining 13,000 employees and originally thought our systems management server had failed when we received less than 10 related calls on launch day,” said Scott Megill, Enterprise Architect & Program Manager, Rohm and Haas. “In fact, we had a smooth transition, and over the next couple of days we monitored a ramp-up of users storing passwords at an average of six per employee, and we expect that to grow.”

The IDC report notes that IBM emerged as the 2006 market leader while it acquired security and compliance software companies Micromuse and Consul Risk Management (announced in December 2006 and closed in January 2007). IBM also released updates to several of its widely deployed key products, including Tivoli Federated Identity Manager, Tivoli Directory Integrator and Tivoli Access Manager for Operating Systems, and it launched Tivoli Security Operations Manager, a security event management solution leveraging Micromuse technology.

Also, in 2006, IBM announced the availability of Tivoli Identity Manager and Tivoli Federated Identity Manager for the IBM System z mainframe in addition to new entry-level products geared to the identity management needs of small to medium-sized businesses -- Tivoli Identity Manager Express and Tivoli Federated Identity Manager Business Gateway.

“A growing number of customers of all sizes are looking for identity and access management solutions to help automate the process of managing and securing access to their valuable data,” said Al Zollar, general manager, IBM Tivoli software. “IBM is committed to providing leading technologies to help secure our clients’ greatest assets, lower their IT costs and improve their overall data governance and risk management programs.”

IDC’s July 2007 Market Analysis report titled, “Worldwide Identity and Access Management 2007-2011 Forecast and 2006 Vendor Shares” (Doc #207609) is authored by Sally Hudson and John Crotty. IDC is a leading provider of research and analysis on the global information technology and industry.

For more information on IBM, please visit www.ibm.com and for Rohm and Haas, www.rohmhaas.com.



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