Virtual Fax Service Helps Businesses Send and Receive Faxes Without a Fax Machine
Telecentrex, a leading provider of toll-free virtual communication services, has launched Fax800.com (www.fax800.com), a toll-free service that enables anyone with a computer to send, receive and manage fax traffic without a fax machine.
Tim Paulino, CEO of Telecentrex, which created Fax800.com, said the service was designed to help any business, regardless of size, improve its ability to communicate more effectively while controlling costs. Faxes are sent to the person or organization’s unique toll-free number, which converts it to a digital format and e-mails the fax as an attachment to the address or addresses of choice.
“This is an asset to those who rely upon their computers to simplify and streamline their communications,” said Paulino. “They simply click on the attachment to open it, then review, reply, forward for action to someone else or file, all without leaving their computer. To forward a fax they just forward the email they received with the fax attached. To send a new fax, they simply select the document on their computer and Fax800 does the rest.”
Users can access and manage their faxes securely online using WebLINK, the Fax800 Internet Control Panel. Incoming faxes include date received and caller/sender identification. Other features include unlimited fax storage capacity, the ability to archive important faxes on individual computers for quick retrieval, call back and pager notification when faxes arrive, e-mail delivery of faxes, the ability to have a new toll-free number or transfer an existing number, a feature for taking personal notes on sent faxes for future reference and another feature for naming sent faxes for easier organization. Users can also generate detailed reports on received or sent faxes by multiple criteria.
The monthly Fax800 service costs $9.95 and includes 100 minutes of free usage each month. Toll-free rates are as low as 4.5 cents per minute beyond the 100 minutes.
Paulino said Fax800 was a logical addition to the range of services offered by Telecentrex, which markets affordable, feature-rich virtual communication services that enable small businesses and professionals to communicate more effectively with their customers, clients, patients and associates. “The goal is to help growing businesses compete on the same playing field with more established firms, enhancing their professional images while increasing communications efficiency,” said Paulino.
Telecentrex, a division of Digital Business Concepts LLC, markets affordable, feature-rich virtual communication services that enable small businesses and professionals to communicate more effectively with their customers, clients, patients and associates. The company offers everything from basic 800 toll-free voice and fax services to more advanced pbx-style applications integrating voice, fax and virtual office features through its websites www.freedom800.com, www.realtyone800.com, and www.fax800.com.
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