Ricoh Americas Corporation Introduces Web-Based Driver Installer

Ricoh Americas Corporation, a leading provider of digital office equipment, today announced the release of its Web-Based Driver Installer (WBDI) product, one of the industry’s first Web-based driver solutions. By allowing users to search online for network print devices by location and automating the driver installation process, WBDI puts more control in users’ hands and helps reduce the time Information Technology (IT) and Help Desk personnel spend on driver installations.
“With the increased adoption of network print devices, print driver installation and support plays an integral role in maintaining a company’s operations,” said Hede Nonaka, senior vice president, Document Solutions & Services (DSS) Division, Ricoh Americas Corporation. “WBDI is a cost-effective solution that enables users to take on the installation task without any further intervention from IT support staff.”

Larger organizations often rely on print server technology, which is expensive to maintain and can affect numerous users and devices if a single print server is down. Designed to meet the needs of organizations comprised of at least 500 employees, WBDI is a smart, cost-effective alternative due to low initial set-up costs and simple maintenance.

To maximize time and productivity, IT management can pre-configure drivers enabling default settings to be deployed upon installation. Furthermore, mobile workers obtain easy access to print output, improving document workflow experience. Among other benefits delivered by this solution include the ability to: · Eliminate the need for expensive print servers · Reduce single point of failure associated with print servers · Minimize transition time for printer or computer refreshes · Decrease network traffic associated with printing via print servers · Support all vendors and direct Internet Protocol printing initiatives