NCR Launches Enhanced Hotel Self-Service Kiosk Solution
NCR Xpress Hotel features a compact design and options for specialized guest services.
ATLANTA – NCR Corporation (NYSE: NCR) today announced the launch of its enhanced hotel self-service kiosk solution, NCR Xpress Hotel. This next-generation self-check-in solution combines the strengths of NCR and its subsidiary, Kinetics, to deliver best-in-class software and hardware to the industry.
The solution is being demonstrated this week at the 2007 Hospitality Industry Technology Exposition & Conference (HITEC), at the Orange County Convention Center in Orlando, Fla.
“Airline self-service has grown to become an essential convenience for travelers—many of us can’t imagine checking in for a flight without it,” said Mike Webster, vice president, Self-Service Solutions Division at NCR. “Launching the NCR Xpress Hotel marks an exciting step in extending that same ‘must-have’ convenience to the hotel lobby.”
NCR Xpress Hotel includes NCR ResortPort kiosk hardware, now enhanced with a compact design that helps enable hotel operators to place the kiosk where it best serves hotel guests. The NCR ResortPort is also available with an optional integrated bidirectional passport reader and 2D bar-code imager.
Leveraging the airline and travel expertise of NCR subsidiary Kinetics, the NCR Xpress Hotel software uses the same Common Use Self-Service (CUSS) platform that powers thousands of airline check-in devices in 285 airports worldwide. The solution can also be equipped with a CheckInHere module, which provides multiairline check in, prints boarding passes and delivers other services from any self-service location.
Additionally, NCR Xpress Hotel can include the NCR WayFinder software module, an interactive mapping application that assists guests with locating amenities around a hotel property via maps, including identifying the best route to a guest room, pool, hotel restaurant or other services.
“NCR Xpress Hotel streamlines the guest experience by bringing several self-service applications together at a single portal—providing guests with direct, convenient access to self-check-in and other services for their accommodations as well as upcoming flights,” said Webster.
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