Maintenance Supply Company Enhances Productivity, Image with Kenworth T300s
WICHITA, Kan.– Maintenance Supply Company (MASSCO) is a distributor of maintenance and janitorial supplies with warehouses in Kansas, Missouri and Oklahoma. Founded in 1982, the $20 million company owns and operates a small fleet of delivery trucks.
Over the past few years, the company has been converting its fleet to Kenworth T300s, purchasing six vehicles in 2006 with another one on order in 2007. As the company has added Kenworth T300s to the fleet, the cost of operations has dropped considerably while dependability and company image are at an all-time high.
“We had owned lighter and less expensive trucks in the past, but we had our share of maintenance repair bills,” says MASSCO owner Tony Savaiano, who employs no mechanics and has had to rely on outside maintenance contracts. “That was an expensive proposition for us. With the T300s, now we depend on our Kenworth dealer (Wichita Kenworth) for maintenance. It’s nice to have a relationship with someone we can trust.”
Prior to switching to Kenworth, Savaiano says, “We had done quite a study. We had owned other trucks, we looked at a number of other brands, at leasing vehicles versus owning our own. When the Wichita Kenworth folks came in, they showed us the concept of owning a better truck, one that is suited for the kind of work that we do. That made sense to us.”
More importantly, Savaiano says, “The Kenworths have made MASSCO a better place to work. Drivers love the T300s. They’re easier to drive, more comfortable and have a lot less vibration. My drivers tell me it’s like driving a car. The real bonus is attracting and keeping good, experienced people. Everybody wants to be here. Long-term employees know what they’re doing. It’s just a better place to work, and fun to be a part of.”
While improving employee morale, the T300s have also made a great impression on customers. “We’ve had trucks driving around the city for 25 years without much notice,” says Savaiano. “Now I hear every week, ‘I saw your trucks.’ Well, they saw our trucks before but didn’t notice. People notice the Kenworths.”
The biggest surprise? “Kenworth trucks are more economical to operate. We have lowered our costs, yet it’s a more productive and better place to work. Better productivity helps drive profitability. Even though we paid a bit more for these vehicles, I swear it’s another textbook example where we say, ‘Look at the money we saved while we upgraded our image and provided better equipment for our drivers.’”
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