Easy & Convenient U.S. Bank Account Opening Service Launched by Citibank Korea
Seoul – Citibank Korea (CKI) customers looking to open a Citibank account in the U.S. now have an easy and convenient way to do this with the introduction of a new CKI account support service.
Under the new service, CKI customers can now make a request at their local branch to open a Citibank account in the U.S. Once the application has been approved the customer will be given a recommendation certificate for a designated branch in the U.S. (in the initial stages the service will be available in seven branches in New York, New Jersey, Los Angeles and San Francisco).
With the recommendation certification and customer account details sent by CKI to the selected branch in the U.S. prior to their travel, CKI customers can open and access their Citibank account within days of arrival. The recommendation certificate will be issued to CKI customers who qualify under the terms outlined in the Foreign Exchange Transactions Act (covering immigrants, students studying abroad, and U.S. residents in US). As well, to enhance the service experience, the seven designated branches include many Korean speaking staff.
About the new service, Kim Seok-Min, Retail Banking Division, CKI, said, “This service is designed to take full advantage of the global Citibank network for our local customers.
“Based on the global network, CKI has already introduced an International Cash Card at overseas Citibank branches and we also started to offer low-fee traveler’s checks. These services have generated a lot of positive customer feedback and we will continue to create and provide innovative services for our customers.”
Yeo In-Chang from the New York-based Citibank Korea Marketing Department added, "Citibank created a new department to focus on the sizeable Korean market in the U.S and over the last few months we have created many products and services to develop the Korea/U.S. market. At the same time, we have also hired Korean-speaking employees for several branches in major cities such as New York, New Jersey, Los Angeles and San Francisco where there are many Korean residents.
“And last year, we also officially opened a new branch in New York’s Korea Town which was attended by Chuck Prince. With this service, we are helping customers to negotiate a complicated procedure. As well, the attestation of social security number and residential details will also be simplified.”
Following its launch in the seven branches in New York, New Jersey, LA and San Francisco, the service will be introduced across the U.S. in the near future.
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