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Citibank Signs Landmark Distribution Agreement with PT Pos Indonesia


Jakarta – CitiFinancial customers will soon be able to visit a number of post office branches to apply for, and receive a loan thanks to a strategic partnership announced yesterday by Citibank and PT Pos Indonesia.

“Expanding our CitiFinancial distribution system is part of our continuing commitment to providing innovative service to our customers.

“Through this partnership, qualifying CitiFinancial customers will be able to visit PT Pos Indonesia outlets in major cities to apply for, and collect a loan,” said Mr. Shariq Mukhtar, Country Business Manager, Global Consumer Group, Citibank Indonesia, who signed the agreement with Mr. Hana Suryana, CEO, PT Pos Indonesia.

Mr. Mukhtar said more post office branches would also offer the service in the future.

Citibank and PT Pos Indonesia enjoy a long history of partnership. It began in 1992 with the signing of a landmark distribution agreement between PT Pos Indonesia and Citibank. Today, more than 500,000 Citibank statements are distributed by PT Pos Indonesia.

“We are proud to be working with one of the leading financial institutions in the world,“ said Mr. Suryana.

“This partnership goes a long way in helping us to realize our vision of making Pos Indonesia post offices ‘one stop service terminals’ for customers. We want the post offices to be places where customers can send and receive mail, package deliveries and apply for financial services.”

CitiFinancial will initially open financial loan centers in ten major post office branches in Jakarta.

“In addition to the loan application service, we will also provide financial education information for customers at the locations,” said Mr. Armand Furhad, CitiFinancial Director, Citibank N. A.

“We will introduce an innovative 30-minute-loan-approval process for potential customers who have a clean credit history. We will also offer financial education to help customers enhance their financial planning skills and gain a better understanding of credit"

"A 60-second credit card approval service will also be introduced soon,” added Mr. Furhad.


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