Telefónica del Perú and Alcatel-Lucent announce partnership to deploy advanced VoIP, Contact Center and Applications solutions to enterprise customers
Alcatel-Lucent (Euronext Paris and NYSE: ALU) today announced that it has signed a new distribution contract with Telefonica del Peru, a leading provider of communication services in Peru, that will enable the operator to deliver leading-edge voice solutions, such as voice over IP (VoIP), contact center capabilities and XML applications, helping to transform the way enterprises do business.
In today’s competitive landscape, communication networks are increasingly complex and critical to the business. Enterprises rely on communication networks to securely connect customers with information, to optimize financial performance of the business, to ensure quality of service and to increase productivity, while reducing costs and driving new business. Telefonica Peru and Alcatel-Lucent are partnering to address these challenges and provide solutions that will transform customer networks to the point that they become a competitive asset and differential for the business. Telefonica is the first major operator in Latin America to sign a direct distribution agreement with Alcatel-Lucent, enhancing both company’s business opportunities in the region.
“This agreement will allow Telefonica to complement the portfolio of voice solutions for Peruvian business customers as well as to foster our offer by sector. In addition, we are sure will be an important experience that will be used as reference for the Region", said Claudio Muñoz, enterprise sector general director for Telefonica in Latin America.
“Alcatel-Lucent’s enterprise voice products will further elevate Telefonica del Peru’s leading position in the enterprise arena. With Alcatel-Lucent’s solutions optimized for small, mid and large enterprises alike, Telefonica del Peru will further reach their business goals to deliver combined services that increase customer loyalty and help their customers to improve employees’ efficiency and optimize the management and operations of their communications,” said Olivier Picard, President of the Alcatel-Lucent Europe and South activities.
Alcatel-Lucent is leading the competitive transformation of its enterprise and government customers by delivering secure, end-to-end, business-critical communication solutions that enable new business generation. The company delivers a portfolio of solutions and services that addresses the needs of today’s enterprises, enabling them to drive their communication network as a competitive weapon, while they create profitable and lasting customer relationships, and empower their employees, boosting productivity.
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