Express A/S in Denmark Reports Expanded Capabilities and Significantly Increased Productivity Using Exstream’s Dialogue Software
Exstream Software, Inc. today announced that Express A/S, a marketing and business communications company based in Denmark, has increased productivity by almost 50 percent since implementing Exstream’s Dialogue enterprise document automation software solution in December 2006. Express A/S provides customers with a full range of personalised communications services, including analysis and design of business communications, as well as lead management, product launch, and customer retention programmes, and production of personalised direct marketing materials for delivery through multiple print and electronic channels. Using Dialogue, Express A/S reports it can now respond more quickly to customer demands for personalised documents and train staff four times faster than with its previous document creation solution.
“Combining Dialogue with our online application service provider platform, dialogportal, has created one of the most comprehensive and innovative personalised communication solutions available,” says Niels Chr. Møller, partner and director at Express A/S. “Our customers and partners now have access to a robust and easy-to-use solution for designing, planning, and executing any type of marketing campaign for delivery through any print/mail or online channel. Exstream’s superior product offering and support services mean we’ve gained a valuable partner.”
“In a market where personalised customer communications are increasingly critical, we were able to provide a solution for Express A/S that allows them to respond to their customers’ growing demand for continuous process and quality improvements,” explains Kjell Beisland, group manager, Exstream Nordic AS. “We are proud to partner with such an innovative and forward-thinking company.”
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