Agilent Technologies Showcases "Power of 3" Real-Time Monitoring, Troubleshooting, Intelligence
Agilent Technologies Inc. (NYSE: A) today announced that it will showcase its assureME monitor, troubleshoot and intelligence tools designed to deliver the Power of 3.
Agilent developed these new and enhanced solutions as part of its initiative to provide carriers with three-minute detection of Key Performance Indicators violations, three-click root cause identification and three-dimensional insight across networks, services and customers. The Power of 3 development strategy focuses on assureME solutions that help carriers manage modern multiservice environments to prevent complex problems from disrupting each customer’s service experience.
“To stay competitive, telecommunication operators are incorporating new technologies and services as they are developed -- and today, they are developed very, very fast,” said Neil Haydon, worldwide marketing manager of Agilent’s Assurance Solutions Division. “Often, carriers have not tested the services on large user communities or in combination with other services. Given the technology’s growing complexity, high deployment costs, low thresholds of customer tolerance and market uncertainties, the Power of 3 is critical to any OSS strategy. Operators simply won’t succeed if they can’t identify and resolve problems quickly and if they don’t understand customer usage patterns.”
Agilent’s assureME Power of 3 solutions provide capabilities in three critical process areas:
assureME monitor -- surveillance tools trigger alarms within three minutes of KPI violations, based on network-specific thresholds;
assureME troubleshoot -- troubleshooting tools operate at both the session and protocol level to identify root causes of many problems with just three clicks of the mouse; and
assureME intelligence -- Integrated Agilent and Teradata tools provide enterprise-wide insight across networks, services and customers, and combine business support system data with customer experience records for the analysis of everything from SLA compliance and roaming patterns to the popularity of third-party content.
Agilent will demonstrate the assureME monitor, troubleshoot and intelligence solutions here this week, highlighting new capabilities for IMS, Cell-Based Analysis, End-to-End 3G session tracing, BI Reporting and a new, breakthrough partnership with Teradata. For more information on assureME solutions, visit www.agilent.com/comms/assureme.
About Agilent Technologies
Agilent Technologies (NYSE: A) is the world’s premier measurement company and a technology leader in communications, electronics, life sciences and chemical analysis. The company’s 19,000 employees serve customers in more than 110 countries. Agilent had net revenue of $5.0 billion in fiscal 2006. Information about Agilent is available on the Web at www.agilent.com.
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