Agilent Technologies Extends NgN Analysis System to End-to-End Management of IMS Services
Agilent Technologies Inc. (NYSE: A) today announced that its NgN Analysis System now offers end-to-end monitoring and troubleshooting of IP Multimedia Subsystem (IMS) networks. This major product extension facilitates the delivery of multimedia services via a converged wireless, cable and wireline signaling domain and enables complete visibility of IMS, VoIP and PSTN networks.
The solutionís new functionality correlates IMS, VoIP and traditional protocols and integrates IMS monitoring with Agilentís acceSS7. Agilentís IMS initiative is part of its broader Power of 3 service assurance strategy, which provides carriers with three-minute detection of KPI violations, three-click root cause identification and three-dimensional business intelligence across networks, services and customers.
Building on five years global experience in complex call modeling, VoIP and Push-to-Talk over Cellular, Agilent is well positioned to help carriers exploit the opportunities and meet the challenges of IMS. IMS offers service providers a standard, cost-effective, access-independent domain for implementing Internet-type applications such as voice and video telephony, audio and video conferencing, dual mode telephony, multimedia streaming, and presence and buddy services. The successful convergence of so many services depends on complex interactions among devices within the IMS infrastructure and between that infrastructure and VoIP and SS7 networks. Carriers must manage these interactions effectively to maintain high-quality customer service, which requires a comprehensive solution for monitoring and troubleshooting.
Agilentís NgN Analysis System connects at key signaling points within an IMS and VoIP infrastructure, and provides the OSS industryís most complete network-wide correlation across all protocols, on demand on a per-call basis. Newly incorporated protocols include Diameter, MAP, CAMEL and ENUM. Complete protocol correlation enables the NgN Analysis System to provide end-to-end visibility of IMS-based services. It also performs real-time and historical call monitoring, call trace and ongoing management of service quality. The solutionís integration with acceSS7 extends these capabilities to SS7 components of any service.
ďAlthough carriers are keen to provide IMS-based services, they are wary of the potential complexity and do not want to disrupt their existing service quality,Ē said Neil Haydon, worldwide marketing manager of Agilentís Assurance Solutions Division. ďTo retain and attract customers, they need to get IMS right from the start -- as well as support their adjacent VoIP architecture. Agilentís NgN Analysis System has already proven itself with VoIP and will enable carriers to roll out reliable new IMS services. The solution provides end-to-end visibility for quick and effective troubleshooting.Ē
The Agilent NgN Analysis System for VoIP won Frost & Sullivanís Market Leadership Award in 2006.
The Agilent IMS-enabled NgN Analysis System is available now. For more information, visit www.agilent.com/comms/assureme.
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