SBC Communications Announces New Hosted VoIP Contract with NCE Computer Group
SBC Services Improve Flexibility to Help Boost Productivity
San Antonio, Texas, August 8, 2005
SBC Communications Inc. (NYSE: SBC) today announced a new contract to deliver a hosted Voice over IP (VoIP) network to San Diego, Calif.-based NCE Computer Group, a data-storage service and provider of integrated storage solutions.
Under the terms of the five-year contract, SBC companies will provide NCE with SBC PremierSERVSM Hosted IP (Internet Protocol) Communication Service (HIPCS), a Voice over IP (VoIP) service that combines voice and data communications on a single network and allows personalized control to support and manage the company’s business communications.
SBC PremierSERV HIPCS will provide additional flexibility to the company’s call- management system and will enable increased productivity among its call staff by allowing NCE employees to use the hosted-VoIP service from any Internet connection, either on location or remotely.
“Our need for an improved call-management system was growing every day, and we needed a provider who could help us meet these increased demands,” said John Cappello, customer service manager, NCE Computer Group. “We’re confident that this SBC company hosted-VoIP solution will provide us with the tools we need to build upon our integrated solution and to improve our overall business efficiencies.”
“NCE shares our commitment to provide customers with secure, reliable best-of-breed solutions,” said Robin MacGillivray, president, Business Communications Services- SBC West. “That’s why our PremierSERV HIPCS service is an ideal choice for their growing business. It will enable NCE to uphold their service quality standards as their business expands, without the expense and inconvenience of replacing outgrown or outdated hardware.”
About NCE Computer Group
NCE Computer Group (USA) NCE was founded in 1981 in San Diego, California. Its mission is to offer a total support package on a wide range of host systems and peripherals. NCE now offers one of the widest ranges of Data Management Solutions, and with its focus on Service, is in a unique position to offer the Complete Storage Solution.
SBC Communications Inc. is a Fortune 50 company whose subsidiaries, operating under the SBC brand, provide a full range of voice, data, networking, e-business, directory publishing and advertising, and related services to businesses, consumers and other telecommunications providers. SBC holds a 60 percent ownership interest in Cingular Wireless, which serves 51.6 million wireless customers. SBC companies provide high-speed DSL Internet access lines to more American consumers than any other provider and are among the nation’s leading providers of Internet services. SBC companies also offer satellite TV service. Additional information about SBC and SBC products and services is available at www.sbc.com.
SBC PremierSERVSM HIPCS is provided by SBC IP Communications, Inc. © 2005 SBC Knowledge Ventures, L.P. All rights reserved. SBC, the SBC logo and other SBC product names are trademarks of SBC Knowledge Ventures, L.P. or its affiliates
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