Lizards and Cavemen Get The Top Spot
WASHINGTON - GEICO took the top spot among property and casualty insurers for customer satisfaction in the 2006 American Customer Satisfaction Index survey conducted by the University of Michigan.
The consumer survey showed that Americans are growing more satisfied with their shopping experiences in general and particularly when it comes to GEICO. GEICO’s customer satisfaction rankings increased five points from 2005, moving the company to the top of the index.
Bill Roberts, GEICO executive vice president, noted, “It is always GEICO’s goal to provide the best service possible, so to be ranked number one by consumers is very rewarding. Our associates understand how important the service component is in all we do. We’re very proud that they made this happen.”
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