Cooper New Sento Corporation CEO
SALT LAKE CITY - Sento Corporation (Nasdaq: SNTO), the right-channeling company, has announced that Kim A. Cooper has accepted the position of Chief Executive Officer of the Company on a permanent basis. Mr. Cooper, 48, has served as interim Chief Executive Officer of Sento since January. He has been a member of the Sento Board of Directors since 1999.
Sento also announced that Michael Williams has been named Vice President, Chief Operations Officer and Managing Director, Europe. Mr. Williams, 33, joined Sento in 1999 and has been responsible for managing the Company’s strategic relationships in the United States. He held the post of Vice President of U.S. Operations since 2003. Matthew Kochan, who held the position of Chief Operating Officer, has left the company.
C. Lloyd Mahaffey, Chairman of the Board of Sento Corporation, stated: “We are very pleased that Kim Cooper will continue as CEO of Sento. His impressive credentials include extensive experience and broad knowledge of the business services and technology arenas and a noteworthy track record as a seasoned executive and entrepreneur. Kim’s decision further reaffirms his deep confidence and ours in the substantial potential of Sento.”
Kim A. Cooper commented: “My experience as interim CEO has given me a first-hand look at Sento’s relationships with a prestigious client base, its distinctive position within the marketplace and the caliber and commitment of the entire Sento team. I am more convinced than ever of the untapped opportunity available to Sento and have decided to fully focus my energies on realizing it.”
Mr. Cooper continued: “In working closely with the Sento team, I have been very impressed by the knowledge and experience of Mike Williams and am pleased to announce his promotion. Mike and I will work closely together to continue to make the operating improvements necessary to return Sento to profitability and realize the next level of growth. With my experience and background in call center operations coupled with Mike’s skill set and intimate knowledge of Sento, we believe we have the right size team to move forward. I also wish Matt Kochan well in his new endeavors and hope to have the opportunity to draw on his expertise in the future.”
Before becoming Chief Executive Officer of Sento Corporation, Mr. Cooper served as President and Chief Executive Officer of Exceed, LLC, a consulting firm that provides business and legal consulting services to public and private companies, as well as of Exceed III, LLC a developer and marketer of enterprise automation software. From 2003 to 2006, he was Chairman of the Board of TechTeam Global, Inc., a multinational enterprise service provider. Over the course of his career, Mr. Cooper founded and served as Chief Executive Officer of several companies and held a variety of executive positions. Mr. Cooper continues to serve as a Director of Lucion Technologies, Inc. He is a practicing corporate attorney and graduated with honors from Brigham Young University Law School.
Throughout his tenure with Sento, Mr. Williams has been instrumental in the Company’s growth from $12 million in revenues in 2002 to $51 million in fiscal year 2006. In addition to his Sento background, Mr. Williams continues to serve as an elected advisory board member for the joint SSPA & JD Power and Associates Certified Technology Service and Support award creation program. On this board, Mr. Williams assists in documenting and refining industry best practices into a contact center quality certification program. Mr. Williams’ experience spans several industries, including work with contact centers in multiple locations worldwide, including remote centers in India, South Africa and Europe. His unique combination of capabilities and experience will continue to benefit Sento’s ongoing efforts and progress. Mr. Williams received his education from Utah Valley State College in Orem, Utah.
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