Jacada Signs With Major Insurance Company
ATLANTA - Jacada Ltd. (Nasdaq:JCDA), a leading provider of unified desktop and process optimization solutions for customer service operations, has entered into a material agreement with a leading North American insurance company.
The insurance company selected the Jacada process optimization solution to integrate the company’s existing business systems into a more centralized, consolidated interface to increase efficiencies throughout its distribution network. The Jacada solution will enable the insurance provider to leverage its existing IT investments, while bringing a more robust and highly functional presentation of data to enable its distributors to provide more competitive offerings for customers.
“Insurance providers in the global economy are seeking innovative solutions that increase performance while reducing operational costs,” said Paul O’Callaghan, president of Jacada. “Using Jacada solutions will enable this large insurance company to improve efficiency levels and deliver more competitive offerings, while maintaining the company’s existing technology investments.”
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