Major Contract Win from Uzbekistan’s Coscom for Prepaid Loyalty Leader, Business Logic Systems
Coscom is first operator to address loyalty in the country
London / Barcelona, 12 February 2007 - Leading provider of prepaid loyalty technologies to mobile operators, Business Logic Systems, (Hall 1 Stand F63), has been awarded a major contract by Uzbekistan mobile operator, Coscom, for the delivery and implementation of its InTeleStage™ Loyalty Suite. This follows an extensive competitive tender with six other leading industry players. The system is expected to go live by the end of March.
Coscom will be employing the InTeleStage Loyalty Suite to address several requirements. Currently, the operator’s customer lifecycle is extremely short - less than three months on average – due to economic factors in the marketplace. One of the major aims using InTeleStage, therefore, is to prolong user lifetime, thus earning greater revenue from the customer and increasing Customer Lifetime Value.
But such a goal cannot be achieved without meeting the requirement of the operator’s marketing professionals to have segmentation and profile data, enabling them to deliver a targeted marketing approach to loyalty for their subscribers. This is where Coscom will employ the database analysis capabilities that Business Logic Systems is able to provide with InTeleStage.
Coscom have initially opted for an entry-level configuration of InTeleStage Loyalty Suite capable of handling 100,000 prepaid users in active loyalty campaigns. The scalability of the product, however, meets the mid-term aim of the operator to be able to deliver loyalty campaigns to more than 600,000 subscribers by the end of 2007.
Deputy General Director of Coscom, Ruslan Filitov, said, “Uzbekistan is a country where subscriber ARPU is very low as a result of low GDP per capita. In addition, pan-CIS operators have expanded their reach from more mature markets, where penetration rates exceed 70%, and the resulting longstanding price wars have resulted in extremely low prices. We had a major challenge facing us due to the short lifecycle of users on our network, not churn in the traditional sense but a factor of the market conditions.
“The evaluation process showed that of all the sophisticated solutions we looked at the Business Logic Systems InTeleStage Loyalty Suite met every requirement we had and more, so we are delighted to have such a total loyalty solution soon to be operational on our network.”
David Walker, CEO of Business Logic Systems, said, “The open tender for this contract was intensely competitive and the result is testimony to the lead we have in the prepaid customer loyalty arena. An off-the-shelf, total loyalty capability was the requirement, though one that was scalable and able to evolve with the client. We are delighted to have met those requirements 100%.”
Stewart Goldberg, Executive Chairman of Business Logic Systems, added, “This is our first deployment of InTeleStage in Eurasia and we hope to build on this success with further developments in this geographical region.”
Notes for editors
Based on Microsoft® .NET technology, Business Logic Systems’ InTeleStage™ Loyalty Suite is designed to help mobile carriers boost revenues and profits by analysing business and customer drivers and trends. This knowledge can then be used for generating schemes for targeted business management, including areas such as: tariff planning, competitive analysis and planning, churn management, like-for-like marketing, and customer loyalty/reward campaigns.
The InTeleStage Loyalty Suite offers global mobile or convergent telecoms carriers, a single prepaid loyalty platform, which brings together several business intelligence, service and marketing applications in one integrated solution.
About Business Logic Systems - www.businesslogic.co.uk
Founded in 1998, Business Logic Systems has established itself as a leading provider of customer loyalty and business intelligence solutions to mobile network operators, and has built up a strong customer base worldwide.
The company provides management, sales, product support and administration from offices in London (UK), Kuala Lumpur (Malaysia), Sydney (Australia), as well as research and development from its Cluj-Napoca facility, in Romania.
Business Logic Systems is a Microsoft Certified Gold Partner and an NVP (New Ventures Programme) member of GSA - the Global mobile Suppliers Association.
For further information contact:
Business Logic Systems
Tel: +44 776 787 2203
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