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Delta Customers Affected by Winter Storms May Change Travel Plans Without Penalties or Fees


Customers traveling in the Midwest likely to encounter inclement weather

ATLANTA, Nov. 30, 2006 – Delta Air Lines’ customers booked on flights to, from or through impacted states in the Midwest may make adjustments to their travel schedule because of winter storms.

Customers who purchased tickets by Nov. 30, 2006, and are scheduled to travel Nov. 30, 2006, to Dec. 1, 2006, to, from or through the following states on Delta, Delta Connection® or Delta-coded flights, may make a one-time change without penalty or additional fees if tickets are changed by Dec. 1, 2006. Travel must begin on or before Dec. 1 2006. Changes to origins and destinations may result in a fare increase. Any fare difference between the original ticket and the new ticket will be collected at the time of rebooking.

Customers whose flights are canceled may request refunds. All customers are encouraged to visit for the latest news on the Midwest winter storms.

Affected states include the following (note: list may not be complete):

* Illinois
* Missouri
* Oklahoma
* Texas

For updates on flights visit or call 1-800-325-1999 for flight status.

Media seeking the most up-to-date information on affected cities should visit For the latest information on airport operations, please check the appropriate local airport Web sites.


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