Pan-European Survey Confirms Customer Need for Innovative Freight Exchange Services
Building on its leadership in this area, Teleroute today unveiled the latest evolution of its real-time, web-based freight exchange, Teleroute PRO 2.0, along with the innovative new Freight Tools feature pack.
Brussels, November 22, 2006 – In a constant search to satisfy its users and bringing them the latest technologies, Teleroute launched a pan-European customer interview program, conducted in 12 countries with more than 520 Transport and Logistics professionals interviewed.
The survey revealed that 82% indicated Teleroute as a quality provider, scoring high on user-friendliness and reliability. Consequently, it comes as no surprise that Teleroute’s posting interface is also praised for its user-friendliness, speed and range of scope:
* 89% of the interviewees stated that posting freight on the Teleroute system is very easy
* 85% confirmed the relevance of the available freight posting criteria
In addition, Teleroute asked their customers what improvements could be made to increase their degree of satisfaction even more, as the transport & logistics business is in a constant evolution.
This information, when combined with Teleroute’s own direct contact with customers, resulted in the development of the new Teleroute PRO 2.0 and the new Freight Tools feature pack, both built on the newest available technologies.
With the aim to increase customer choice and facilitate different working practices, Teleroute PRO 2.0 continues to outpeform competitors and becomes Teleroute’s smartest online, real-time access to the freight exchange so far. And with the introduction of collaborative working tools, data quality filters and an updated automated vehicle exchange generating 50,000 vehicle offers a day, Teleroute PRO 2.0 strongly reflects the reality of Teleroute as an innovative, proactive and customer-focused provider, and the Transport & Logistics Professional’s first choice.
Before launching these new products, Teleroute and BETA test customers across Europe have tested them thoroughly, offering considerable praise.
Having experienced the highly intuitive new posting and consultation interfaces, medium-sized logistics company owner Jessica Baus of Transports BAUS, said, “The new interface of Teleroute PRO is far more intuitive and easy to use. I have a global visibility of my freight activity. It really is easier to manage and organize our freight!”
Teleroute PRO 2.0
Teleroute PRO 2.0 includes an Enhanced Posting Interface that offers unrivalled access to all the information needed to manage posting of offers on the Teleroute Freight Exchange. Based on the latest ergonomic research, the Enhanced Posting Interface gives direct access to the posting form, the active postings and a complete history in one dynamic screen.
With the Enchanced Posting Interface, users will find:
* Everything they need on one page
* Even quicker posting
* No pop ups
* The most intuitive interface on the market today
But Teleroute PRO 2.0 also includes improved freight matching functionality, which is even more accurate as it is based on the region where the freight will be loaded or unloaded.
Teleroute Freight Tools feature pack
Teleroute Freight Tools is an installed software component for the Teleroute Freight Exchange that comprises a set of enhanced tools for multi-tasking users. It allows to receive real-time offers from the Search Agent as a small visual alert on the bottom right of the screen without having to be permanently logged onto Teleroute.
In addition, Teleroute Freight Tools gives a quick access to the Freight Exchange straight from the system tray and it allows deleting postings directly from the desktop.
About Teleroute PRO
Teleroute PRO was launched in 2004 as a next-generation real-time web application to replace Teleroute’ s ageing Web2 product and evolve the line of successful web-based products dating back to 1997. PRO introduced an advanced interface that was customisable, more user-friendly and that took advantage of the latest advances in web technology. The application includes many features unique to Teleroute’s online, real-time freight exchange including a fully automated vehicle exchange and along-the-route searching - both designed to maximise the number of opportunities offered to customers through the system.
Teleroute, a Wolters Kluwer business, is a leading pan-European provider of electronic services and innovative solutions for the transport and logistics industry. Founded in 1985 as the original online freight and vehicle exchange, Teleroute today delivers collaborative solutions for the transport and logistics community, enabling companies to increase profit and excel in operations. Headquartered in Brussels, Belgium, Teleroute has operations in 25 European countries and employs approximately 150 people. For more information, see www.teleroute.com.
- Contact Information
- Ainsley Ward
- Brand & Communications Manager
- Teleroute, a Wolters Kluwer business
- Contact via E-mail
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