Free Macintosh Tech-Support Website Announces Support for New Version of OS X
Overland Park, KS - MacOSX.com, “The Answer to Mac Support”, announces their free technical support will include Apple’s newest version its operating system, OS X (Tiger) 10.4. “The new version will be released on April 29th, and MacOSX.com will be there to handle any support issues,” commented Scott William, founder of MacOSX.com.
Two months ago, MacOSX.com launched the unique service of personal tech support for Mac users, providing one-on-one interaction between a user and a technician. This free service has been met with great enthusiasm from Mac users who were tired of searching for answers and just wanted help with their problems. “We cover just about anything related to Macintosh, including Windows and Linux systems,” says William. “Whether you want to connect, copy files, print, scan, or anything else; if there’s a Mac computer involved, MacOSX.com has you covered. We’re also proud to include Mac’s newest version of their operating system into our fold.”
While a virtual army of enthusiastic volunteers provides MacOSX.com visitors with free support, MacOSX.com also sports a 29,000-member community forum. This forum has proven to be a great source of problem solving and discussion due to its think-tank-like group setting. Indeed, many users visit the forum and find their question has been already answered. “The community is invaluable in providing feedback, problem-solving, and even recommendations on hardware, such as what digital camera will work best with your printer. Plus, the techs just love helping people; I know I do.” further comments William.
Launched in October of 2000, MacOSX.com, in addition to their free technical support, also provides low-cost services including e-mail, web space for uploading photos directly from iPhoto, FTP, Virus, and Spam protection, and an array of other services. According to William, this is just part of the overall customer-friendly attitude: “We see ourselves as not only a valuable free resource for Mac technical problems, but also as a low-cost .Mac alternative for many Macintosh services. Truly, we want MacOSX.com to be the place people think about whenever they have an issue with their Macintosh computer.”
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