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TietoEnator acquires the welfare and healthcare business of Quickclic Finland


2 October 2006 - TietoEnator has purchased Quickclic Finland Oy’s business specialising in interactive and wireless communication services for the social welfare and healthcare sectors. Quickclic Finland Oy is headquartered in Lahti. The company’s business will be transferred to TietoEnator on 1 October 2006, on which date the company’s five employees will be moved to TietoEnator as continuing employees. The acquisition strengthens TietoEnator’s position as the leading supplier of IT solutions for the social welfare and healthcare sectors and expands the markets for products to be included in TietoEnator’s product portfolio.

Quickclic has received several awards for its innovations of specific services to solve problems that healthcare and welfare customers have in their process. For example, the healthcare sector can utilise communication services to prevent unnecessary missed appointments at the dentist or day surgery, and to effectively forward the cancelled appointment times to the next patients on the waiting list. According to empirical evidence, the effective utilisation of the existing capacity and minimisation of unused appointment slots beforehand has resulted in significant savings in patient care and personnel costs. The results also include improved customer service and the more effective management of waiting times.

“I am pleased to say that we can offer to our customers in the welfare and healthcare sectors concrete solutions which make everyday life easier and operations more efficient. The integration of Quickclic’s products with our offering results in even more versatile services to our customers,” says Juhani Kaisanlahti, who is responsible for the business operations in TietoEnator Healthcare & Welfare.

“Securing services in the social and healthcare sectors creates challenges. Thanks to the new technology and communication capabilities in digitalized form, interactive services can be easily made more effective and operating methods changed by shifting responsibility to the citizens. Together with TietoEnator we can further develop our services and support the service production of our customers. The possibility for integration will bring actual cost savings to our customer hospitals through, for example, support services designed for operating rooms,” says Hannele Laurila, Managing Director of Quickclic.

TietoEnator is one of the leading healthcare and welfare ICT solution providers in Europe and the leading in the Nordic region. The aim is to support the service processes and management operations of its customers as well as to promote seamless implementation of service chains, regional cooperation and excellent returns in invested IT solutions. TietoEnator has over 30 years of experience in IT solutions for the healthcare and welfare sectors, and it employs over 1,200 experts in seven countries.

TietoEnator is among the leading architects in building a more efficient information society and one of the largest IT services companies in Europe. TietoEnator specialises in consulting, developing and hosting its customers’ business operations in the digital economy. The Group’s services are based on a combination of deep industry-specific expertise and latest information technology. TietoEnator has over 15,000 experts in more than 25 countries.


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