Accenture Positioned as a Leader in Gartner’s 2016 Magic Quadrant for IT Services for Communications Service Providers Worldwide
Accenture positioned highest for Ability to Execute
Accenture (NYSE: ACN) has been recognized by independent analyst firm Gartner, Inc. as a Leader in providing IT services for communications service providers (CSPs).
The Gartner report – “Magic Quadrant for IT Services for Communications Service Providers, Worldwide,” published on 14 July 2016 by Jouni Forsman, Amresh Nandan and Norbert J. Scholz – analyzed 17 vendors who provide IT services for CSPs. CSPs work with the vendors to enable new or enhance existing end-user offerings; transform their customer, revenue and service-management capabilities – such as better self-service, fulfillment, provisioning automation, monitoring, billing, supplier and partner management capabilities; and leverage data assets for improved customer insight and monetization.
“Digital disruption in the communications industry is driving CSPs to rethink their business models and as a consequence, they are evolving into integrated digital service providers,” said Tom Loozen, senior managing director and Communications industry lead, Accenture. “The winners will be those who are able to rotate to the new high growth areas at speed, but that is not an easy task. This transformation is complex and providers are looking to collaborate with trusted partners who have industry expertise, along with deep digital and technology skills and the right ecosystem and relationships to help them build their next generation services, networks and operations.”
Part of the company’s Communications, Media & Technology operating group, Accenture’s Communications Industry practice helps its clients connect with the digital consumer, increase revenues and launch innovative products and services at speed while reducing costs. Its Communications Industry practice’s capabilities include:
- Digital infrastructure, encompassing network, cloud, and multi-speed architecture solutions;
- Digital operations, such as data analytics, digital business operations, and partnerships;
- Digital services, including video and content, security, and industrial IoT services; and
- Digital engagement, such as omni-channel customer engagement, enhancing the customer experience through advanced design, and active customer value management
Source: Gartner, Inc., Magic Quadrant for IT Services for Communications Service Providers Worldwide, Jouni Forsman, Amresh Nandan and Norbert J. Scholz, 14 July 2016
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions – underpinned by the world’s largest delivery network – Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With more than 375,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com.
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