Growing Non-Profit Organization SAHA Relies on CCS as Their IT Department
Clare Computer Solutions (CCS), a professional services firm providing IT solutions for companies in the San Francisco Bay area since 1990 and has worked with Satellite Affordable Housing Associates (SAHA), a non-profit organization that provides quality homes and services that empower people and strengthen neighborhoods.
SAHA is in a continuous growth mode and their growth trajectory consists mainly of acquiring and building more properties and expanding services to its residents and surrounding communities.
SAHA simultaneously functions as a real estate developer, property owner/operator, housing provider and as a service provider. They are subject to multiple regulations by a number of entities on the federal, state and municipal level.
Given these challenges, SAHA was confident to enlist the IT consulting services of Clare Computer Solutions (CCS), starting back in 2012, when a merger of two organizations formed SAHA. It was necessary to create a plan to combine the IT infrastructures of both companies and CCS was chosen to oversee and manage this integration work.
Since the merger, Clare has been a key partner for SAHA, managing its overall IT systems and helping to plan future upgrades including new servers and data management systems.
“Clare Computer Solutions continues to do a bang-up job, helping SAHA to create a suitable plan for the organization’s IT out of so many moving parts.”, said Tom Earley, SAHA’s Chief Operating Officer. “SAHA is unusual in that most of the staff works remotely, so making data and documents secure but easy to share is extremely important. All solutions must be transparent, and scalable.”
After CCS established their level of expertise on the initial merger project, Earley expanded the SAHA and Clare relationship beyond day to day systems management to strategic planning and implementation for SAHA’s data and hardware infrastructure. “I view Clare as our internal IT department, and an important part of the SAHA team.”, he said.
Clare Computer Solutions is involved not only in the day-to-day operations, but they also participate in the strategic aspect as well in a CIO role. “Clare is involved in our strategic planning and works with our infrastructure specialist, discussing plans for upgrades and other improvements as we grow.”
Outsourcing the IT responsibilities fits Earley’s needs perfectly. “They’re perfectly transparent – I see every service ticket – but it’s really a no-brainer to let the experts handle the technology.” Earley is free to spend more time presiding over the other facets of SAHA’s operation. “We really do value the relationship with Clare Computer Solutions.”
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About Clare Computer Solutions (CCS)
Clare Computer Solutions has been providing high quality IT Network Services and Network Support to Bay Area companies since 1990. CCS has installed over 2,400 multi-user networks and serviced many more. Clients represent diverse industries including: healthcare, manufacturing, construction, insurance, service industries, legal, hospitality and more throughout the San Francisco Bay Area and Northern California. The company is based in San Ramon, California. Visit: www.clarecomputer.com
We have experience in deploying solutions utilizing technology from Microsoft, Novell, Citrix, VMware, Cisco, Hewlett-Packard, Dell and many other industry leaders. Our long-term relationship with these manufacturers ensures considerable depth of knowledge in these products, and how they interoperate. What this means to our clients: solutions are deployed quickly and correctly.
CCS strives for seamless integration and high touch customer service from the most highly certified and trained team possible. Clients are kept informed with monthly reports and quarterly reviews. From our detailed invoices to our process, clients regularly report that they appreciate our level of detail and transparency when it comes to their business. Our internal performance guidelines ensure that we continue to perform at peak level to service all of your IT needs.
CCS is a technology partner committed to our client’s future by listening, strategizing and implementing cost effective technology solutions. We are an extension of our client’s business and are interested and committed to their long-term success. We ensure that your technology supports the vision, experience and the passion that is the basis of a thriving business.
We are dedicated to becoming the premier technology solutions provider in the Bay Area by following these three tenets:
• Listening to our clients and understanding their needs
• Becoming our client’s trusted advisors
• Following best practices, policies, and systems, which create greater responsibility and accountability to the client and to each member of our team.
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- Contact Information
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