Fixya Invests $5M into New Mobile Concierge Business 6ya to Fix Tech Problems Under 6 Minutes
Fixya’s new business unit, 6ya, offers 24/7 consumer tech fixes in 6 minutes or less from product experts
Smartphones that won’t sync your e-mail. Microwaves that only use one power setting. Cars whose “Check Engine” light never goes off. Products that aren’t broken but likely just need a quick injection of expertise to mend. There just aren’t any good ways to figure out what’s going wrong and few things frustrate people more than trying -- and failing -- to fix their broken tech. That’s why today, 6ya is launching with $5 million in funding and additional operational support from its parent company Fixya, the leading Q&A site where 20 million consumers have gotten advice on how to fix all things.
To watch 6ya in action or try 6ya for free anytime, go here. 6ya is an iOS app that connects consumers with a network of repair experts via video or audio chat for instant advice when their cars, computers, smartphones and home appliances break. For $6 a month, users get unlimited tech fixes in six minutes or less from product experts 24/7. According to the new unit, 85 percent of repairs can be made without the on-site assistance of a professional. Unlike other on-demand repair services where experts make house calls and consumers are forced to wait around, 6ya offers a digital personal concierge service that’s designed to not only scale, but also save consumers money, time and tears.Here’s how 6ya works:
- Download 6ya for iOS
- Open 6ya
- Choose a category: cars, computers, smartphones and home appliances
- Get connected with an expert via video or audio chat
- In under 6 minutes, 6ya experts determine if the problem can be fixed remotely, if it needs replacement or onsite expertise
- Rate your expert; move on with your life
“There’s a void in the market for a service that quickly diagnoses what’s keeping you from enjoying the stuff you’ve bought.” says Yaniv Bensadon, CEO and Founder of 6ya. “Literally no one has addressed this problem from this angle before. Our promise to deliver on-demand tech fixes in six minutes or less from product experts 24/7 can change the multi billion dollar repair industry.”6ya will operate as a separate business unit while still leveraging Fixya’s robust community of 900,000 experts.To become a 6ya expert go to: 6ya.com/experts
6ya is a 24/7 personal concierge that connects consumers with expert customer support professionals to diagnose and solve technical problems with cars, laptops, smartphones and home appliances. Consumers can video or audio chat and have tech problems solved within 6 minutes. Download 6ya for iOS here.
- Contact Information
- William Clarke
- Account Executive
- VSC on behalf of Fixya
- Contact via E-mail
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