Workforce optimisation: Face generational differences in the workplace
The modern day workforce is a complex place, with young, technology savvy “Digital Nomads” working alongside those who have been raised in a comparably pre-technology world.
This modernisation has created divisions that key thinkers from Computacenter believe need to be broken down to ensure the future success of businesses. Considering the customers’ needs, they say, is the key to the success of any business, so if the digital natives and digital novices of the workforce are not working alongside each other, that becomes increasingly tough to do.
It is up to executives to come up with ways to ensure a digital native, more independent generation are collaborating with the digital novice, by-the-book generation. It’s easy to see how such divisions have been created, tech-savvy youngsters know that they don’t need to do the 9-5 in an office because they can function from wherever they like, be it home or a café, whenever they like, and still be productive at work.
However, problems arise when managers treat their staff differently and sometimes view their older employees as “digital delinquents”. The key is to diminish the generation gap in the workplace, to get everyone working collaboratively in a flexible working environment to ensure productivity is at its highest, staff morale is boosted and, ultimately, the customer is kept happy and business revenues rise.
Visit Computacenter’s online dedicated campaign page now to learn more about the Natural Habitats for Digital Natives and download the Insight Guide.
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