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SCE Federal Credit Union Gets TFactor’s Knowledgeportal


SCE Federal Credit Union, on the lookout for a superior training platform signs with TFactor Inc. after an exhaustive search.

SCE Federal Credit Union’s ( Manager of Employee Education and Development, Alison Quidato says, “One of our biggest challenges is to disseminate consistent training to member contact staff out in our remote branches. We plan to use TFactor . . . as the medium to increase knowledge, and help staff develop new skills at their own convenience.”

TFactor’s KnowledgePortal eLearning Platform has proved to be the unparalleled choice for Alison Quidato. She chose TFactor’s eLearning platform for its ease, diverse functions, and value. The Credit Union is growing, and due to demographics and advances in technology, online training has become essential to the Credit Union’s productivity.

The KnowledgePortal is a next generation eLearning ASP solution that uses a simple user interface to allow non-technical users to easily store, manage, deliver and track training and communications across the credit union.

TFactor’s Travis Paternostro, VP of Sales stated, “SCE Federal Credit Union was not satisfied with their previous system, and they didn’t feel they received value for what they were paying. We met with the training and development team and understood where the credit union wanted to go with their training. Our solution provided the KnowledgePortal; a next generation system and the SwiftPresenter; a Rapid Authoring Application that not only meets the Credit Union’s needs, but is also cost effective.”

TFactor not only demonstrates themselves as industry leaders, they also know how imperative it is to provide superior customer service and support. Alison Quidato speaks of her own experience with TFactor personnel, "What impressed me the most, was how helpful the TFactor staff was with training us on how to use the software. They’ve always been available when I had questions and offer suggestions and ideas for using the software to its full potential.

We are excited about offering this product to our employees and look forward to a long relationship with TFactor"

TFactor, Inc. was incorporated in 2001.
The company’s development experience includes e-learning and corporate university infrastructure development and implementation, interactive marketing technology solutions, and digital video production.

TFactor specializes in using technology to increase business efficiency particularly in the areas of Training and Marketing.


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