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Cisco Joins Global Center for Health Innovation to Showcase Healthcare Transformation and the Value of the Internet of Everything

Cisco will utilize 900 square feet in the center to host healthcare demos, showcase self-service interactive displays, and provide more customized, visual briefings for customers


Today Cisco announced it is joining the Global Center for Health Innovation.

The Global Center, located on four themed floors in downtown Cleveland, is one of the only facilities in the world that displays the future of health and healthcare. The Global Center serves health and healthcare innovation, technology, education, and commerce through state-of-the-art spaces, programs, and virtual offerings.

Within the Global Center, Cisco’s Healthcare Customer eXperience Center (CXC) will utilize a 900 square-foot space to provide collaborative, consultative and customized healthcare experiences with customers and visitors based on their desired outcomes.   Self-service interactive displays will present solution-oriented concepts across the healthcare continuum.  

The solutions will explore how technology can help healthcare leaders transform the health enterprise from a patient/family, clinical and business perspective.  For example, Cisco will showcase how to utilize a highly secure medical-grade network throughout the enterprise, and how the network allows for mobile care providers to access medical data on their preferred mobile devices.

The center will also feature how collaboration architectures are creating transformation in healthcare — bringing voice, video and data to wherever patients are located. Whether patients are in the home, on their mobile device, in an ambulatory or acute care setting, the collaboration architectures create a high-quality, high-value patient experience through technology.

Cisco will explore how the Internet of Everything and data analytics are shaping the future of healthcare.  The Healthcare Customer eXperience Center will showcase how telehealth and sensors within medical devices can create new opportunities for innovation in healthcare. The center will also demonstrate how to empower care teams so they can help provide more proactive and predictive care for their patients.

Many of Cisco’s Healthcare partners are also present within the Cleveland Global Center for Healthcare Innovation which creates an environment to develop integrated solutions for our mutual customers in service to their employees and healthcare consumers.

Cisco Makes a Healthy ConnectionThe Cisco’s Healthcare Customer eXperience Center will provide a highly secure and private briefing area for customers to receive more personalized and immersive experiences around specific healthcare solutions from Cisco and our healthcare partners.  

For these immersive experiences, Cisco healthcare experts can join virtually and provide customized briefings to participants who are on-site at the center through the use of Cisco Telepresence and collaboration architectures.  

Cisco will develop these personalized experiences based on the customer’s environment — their hospital, lobby, patient room, community centers and physician offices. By coupling their personalized experience with a deep understanding of their technology goals and the trends, challenges and opportunities facing the healthcare industry, Cisco’s presence in the Cleveland Global Center for Health Innovation will help create an impactful experience for all who visit.

“Creating a customized and immersive visual experience at the Global Center for Healthcare Innovation will completely transform the way we present to and interact with our healthcare customers and partners. We have now entered new territory in the way we at Cisco deliver information through this new and enhanced visual experience,” Barbara Casey, Senior Practice Director for Healthcare Transformation, Cisco.

About the Global Center for Health Innovation

The Global Center opened in 2014 and serves as a catalyst for fundamental improvements in health and in healthcare quality, access, and cost through technology-driven showroom spaces and industry-inspired meetings and programs. There are currently 13 open suites in the Global Center with six additional suites scheduled to come online in the coming months.

Located adjacent to the Global Center for Health Innovation, the Cleveland Convention Center includes 225,000 gross square feet of Class A exhibit space divisible into three exhibition halls, 35 meeting rooms, expansive truck loading dock, and a 32,000 square foot column free ballroom with spectacular views of Cleveland’s lakefront.

In 2013, SMG, the nation’s largest and most experienced convention center and facility management firm, assumed management operations for the Global Center for Health Innovation and the Cleveland Convention Center. SMG manages 233 facilities throughout the world, including 72 convention centers, 71 arenas, 60 theaters and performance venues, 9 stadiums, and 23 equestrian centers. Founded in 1977, SMG is the industry leader in exhibition venues throughout the United States, Canada, and the Caribbean and will bring experience and significant connections to national conventions and trade shows within the convention industry. SMG manages regional operations in Akron, Canton, Columbus, Toledo, Pittsburgh, and Detroit.


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