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Convergys Celebrates 4 years in Colombia

Second largest company in the industry in the world positioned in Gartners® Leaders Quadrant 4 consecutive years; The company currently has over 1000 employees in Bogota and is announcing 350 new jobs.

Bogota, Colombia – WEBWIRE

Convergys Corporation (NYSE: CVG), the global provider of customer management is celebrating 4 years in Colombia and announced the creation of 350 new jobs in the country.

Initially opening our first contact center in 2011, with just 50 employees, Convergys now employs over 1000 people in Bogota, across 2 sites, providing a range of customer care and technical support services to internationally recognized telecoms, pharmaceutical and retail clients in English, French and Spanish. 

“We value the highly skilled workforce and the strong work ethic of the people in Colombia, and the positive outcomes they deliver for our clients, each and every day –We are proud of all our achievements in the last four years, and look forward to an even brighter and more successful future as we continue expanding our operations and bringing more jobs and better opportunities to the country”, said Eugenia Rojas, Manager for Public Relations and Communications for Convergys in Latin America.

To join Convergys, interested candidates may go to or contact us via facebook/Convergys. Working at Convergys as a customer service representative may serve as a great stepping stone to a career in operations, management, recruitment, or training. In fact, 79 percent of Convergys’ customer service managers began their careers as Agents, and we are known for the internal promotion of our employees.   

“We are looking for talented individuals to join our team. Our company’s success lies in the personal success of each of our team members, so we make every effort to encourage, mentor and inspire our employees to take the next steps in their careers. We are developing leaders who collaborate for excellence, and empower them to make the difference in life and work”, and said Nestor Castillo, Site Director for Convergys in Colombia.

Convergys diverse labor force includes men and women of all ages; students, people looking for their first job, professionals seeking further professional development, and senior citizens seeking a second job opportunity.

About Convergys 

Convergys delivers consistent, quality customer experiences in 47 languages and from more than 150 locations around the globe. We partner with our clients to improve customer loyalty, reduce costs, and generate revenue through an extensive portfolio of capabilities, including customer care, analytics, tech support, collections, home agent, and end-to-end selling. We are committed to delighting our clients and their customers, delivering value to our shareholders, and creating opportunities for our talented, caring employees, 125,000-strong in 31 countries around the world. Visit to learn more about us.

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