Online Hardware Retailer HardToFindItems.com Celebrates 7 Years on the Net

HardToFind Items.com, the leading specialty hardware retailer on the Internet, is celebrating their seven year anniversary. HardToFindItems is the web-based sales arm of Rollier’s Hardware, a long established retail store based in Pittsburgh, PA. Shoppers visiting the HardToFindItems website will find a full inventory of unique items such as cast iron floor drain covers, replacement Christmas light bulbs as well as a complete line of old time favorites and standard hardware items.

“Customers are so thankful that they can now find so many different types of replacement products on our website because, in many cases, they have no other option since retail stores don’t stock these obscure items,” said co-founder of the company, Brett Satterfield.  

Some of the products offered on the Hardtofinditems website are also available on eBay and Amazon, a move that turned out to be a smart one by the Satterfields because in just two short years sales grew to more than $1 million dollars annually and are now far greater. “Partnering with Amazon expanded our reach to millions upon millions of customers overnight,” said Satterfield.

Unique hardware items may be the hallmark of Hard to Find Items but the company is equally proud of their reputation for delivering the highest level of customer service in the business. “Our product lines are first rate but the thing our clients also note about our business is the exceptional customer service they get whether they shop in our store or online,” said Satterfield.

He also noted that when a customer calls with a question they can be sure that Satterfield or his brother will always have an answer for them, all part of being personally involved in the business at every level. “Our business is run just like our parent business, Rollier Hardware.  Our family is actively involved in every step of the process.  This allows us to understand our customers and make sure they are 100% satisfied.” 

Looking ahead, 2015 is slated to be a groundbreaking year for the website with management plans to take the company international by offering their products for sale in Canada.  In addition, HardToFindItems will be rolling out an enhanced inventory management and analytics platform called Inventorylab.com to better track profitability on Amazon Marketplace. 
The new software will provide accurate profitability analysis and reporting of all items to make sure adequate profit margins are maintained.  With the help of Inventorylab.com, Hard to Find Items will now be able to track and monitor exactly how much money they are making on each individual product they sell on the Amazon Marketplace. 

While the first seven years has been productive, profitable and rewarding for the entire Satterfield family and their staff at Hard To Find Items, they are looking forward to expanding into new product lines and onto new sales platforms to ensure that all of the anniversaries that follow will be equally as notable as this one.

About HardtoFindItems.com – HardToFindItems.com, based in Mt. Lebanon, PA., is an online, retail hardware shopping center that specializes in unique products that are not easily found in most hardware outlets. Established in 2008, the site is the online shopping arm of Rollier’s Hardware (Pittsburgh, PA.). Featured on the Hard To Find Items website are replacement Christmas bulbs, cast iron drain covers, replacement gas mantles, heavy duty plant caddies and many other old time favorites and unique hardware items.  

For more information about HardToFindItems.com visit their website or call 1-877-750-0971.
 
http://www.hardtofinditems.com

Contact Information

Brett Satterfield

Co –Founder

Hard To Find Items

(1) 1-877-750-0971

brett@hardtofinditems.com