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Infoscore Selects Orbograph HPAC for Medical Lockbox Processing

PayData Solution Suite expands capabilities to include full EOB conversion

BAI Payments Connect, Phoenix, AZ – WEBWIRE

Orbograph, a premier supplier of recognition solutions for the U.S. check processing market as well as electronic/paper automation solutions in healthcare revenue cycle management (RCM), announced that Infoscore is partnering with Orbograph for expanded medical lockbox services and enterprise check recognition utilizing the Orbograph Healthcare Payment Automation Center (HPAC).

Infoscore, a leading provider of wholesale, wholetail and retail lockbox processing for financial institutions with its PayData platform, will now offer an enhanced healthcare payments module which converts explanation of benefits (EOB) forms into postable EDI 835 files. These EDI files are then imported into provider practice management systems to streamline payment posting as a high-value lockbox service offering by the banks. Other capabilities include correspondence letter conversion, patient payment processing, EFT Reassociation to ERA, denials management reporting and use of the HIPAA compliant archival of payment information within the HPAC Payment Portal.

“The treasury side of our banking clients have been asking for expanded services in lockbox processing and higher rates of automation,” stated Darrell Thomas, CEO of Infoscore. “With the excitement of new PayData features integrated with Orbograph HPAC, we are in a unique position to drive automation levels to a new level and deliver a high value experience to the healthcare provider.

“Infoscore is another validation to our technology and services offerings,” stated Barry Cohen, Co-President of Orbograph. “Their ability to integrate with our platforms has been impressive and we look forward to working with them to support their new and existing bank clients who wish to play a larger role in healthcare payments.”

About Infoscore

For over 25 years and based in Charlotte, NC, Infoscore has been a leader in lockbox innovations for remittance processing for service bureaus and financial institutions with millions of remittance transactions per month. Additional modules in the PayData platform include Remote, Home, Branch & Teller Check Imaging, Lockbox & End-User Remittance Processing, Archive Hosting & Vaulting, Ala-Carte Outsourcing and Credit Card & Merchant processing solutions for installation at customer sites and/or a SSAE 16 SOC 1 TYPE II Site hosted environment. For more information, visit Infoscore at

About Orbograph

Orbograph (, a subsidiary of Orbotech, is a premier supplier of recognition software for the U.S. check and lockbox processing markets, as well as electronic/paper automation solutions in healthcare revenue cycle management (RCM). Orbograph recognition technologies are “Enabling Transformation of the Check Experience” in over 1,600 financial institutions, service bureaus, clearinghouses and billers processing billions of checks and claims annually. Orbograph solutions are utilized by 20 of the top 30 U.S. financial institutions with in-house check processing. The cloud-based Healthcare Payments Automation Center (HPAC) is “Enabling Transformation of Healthcare Payments” by converting paper-based EOBs, correspondence and patient payments, normalizing ANSI X12 EDI 835 remittance advices and reconciling EFT/ACH payments to ERAs via reassociation. HPAC automates posting of receivables into patient accounting systems and hospital information systems, achieving straight-through processing levels of efficiency.

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NOTE: Actual performance may vary according to hardware used, configuration or other factors within your processing environment. Statistics cited in this release do not constitute guarantees of performance. For more information, visit Orbograph online at


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