Omni Hotels & Resorts Announces New General Manager for Omni Berkshire Place
Omni Hotels & Resorts announced the appointment of industry veteran Delfin Ortiz as the general manager of the Omni Berkshire Place in New York City. In this role, Ortiz will manage all operational aspects at the luxurious Midtown Manhattan property, including sales, marketing, food and beverage and future growth efforts.
Ortiz has spent his illustrious hospitality career with Omni Hotels & Resorts, and his appointment to the Omni Berkshire Place marks the return to the property where he started as a an assistant front office manager, ultimately working up to front office manager, more than 20 years ago. For the last four years, he served as general manager at the Omni San Antonio Hotel at the Colonnade. While there, he was named the Omni People’s Choice GM of the Year, oversaw guest room renovations, and created two award-winning kids’ fantasy suites -- Aquatica and Discovery. Prior to that, he held director-level positions at Omni properties located in Houston, TX, Charlottesville, Va., Coral Gables, Fla., as well as San Antonio, TX.
“It is an honor to have Delfin return to the Omni Berkshire Place,” said Stephen Rosenstock, senior vice president of operations for Omni Hotels & Resorts. “He truly is viewed as a star among his contemporaries and employees. We know great success is in store for the Omni Berkshire under his leadership.”
Ortiz is as much impassioned about serving the community, as he is his guests. He is an active member and sponsor of both the American Heart Association Heart and American Stroke Associations. While in San Antonio, he worked with The Art Institute of San Antonio – giving students the chance to help design the Aquatica kids’ suite; and served as a guest lecturer for the organization. Ortiz was also involved with the Wounded Warrior Project, and mentored students at the University of Texas at San Antonio, where he personally sought out to make sure students were putting their education first.
Fluent in three different languages, Ortiz received an associate’s degree in applied sciences from City University of New York; a bachelor of arts in hospitality management from New York University; and also studied food and beverage management at Florida International University.
For more information or to book accommodations, visit www.omnihotels.com or call 1-800-The-Omni. Travelers or media may also follow Omni Hotels & Resorts at https://www.facebook.com/omnihotels and Twitter.com/OmniHotels.
About Omni Hotels & Resorts
Omni Hotels & Resorts creates genuine, authentic guest experiences at 60 distinct luxury hotels and resorts in leading business gateways and leisure destinations across North America. With over 20 world-class golf courses and award-winning spa retreats, to dynamic business settings, each Omni showcases the local flavor of the destination while featuring four-diamond services, signature restaurants, Wi-Fi connectivity and unique wellness options. Known for its distinguished, personalized service, Omni leaves a lasting impression with every customer interaction, with a heightened level of recognition and rewards delivered through its Select Guest loyalty program and the company’s “Power of One” associate empowerment program. The brand is frequently recognized by top consumer research organizations and travel publications. To get additional information or book accommodations, visit omnihotels.com or call 1-800-The-Omni.
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