Swissport USA and United Airlines Renew Partnership Agreement for the Next Five Years
Zurich/Chicago, September 1st, 2006 – Swissport International, the world’s leading aviation services group, has renewed its long-term partnership agreement with United Airlines for an additional five years. Swissport International will now provide cargo services for United at eight U.S. airports - adding New York’s JFK airport to its existing cargo-handling agreement. The new accord, whose total annual value amounts to over 550’000 metric tons, further cements the companies’ growing business partnership.
Swissport International has provided cargo handling for United at Chicago, Los Angeles, San Francisco, Denver, Washington D.C., Miami and New York (La Guardia) airports since 2003. Working collaboratively, the companies forged a new customer-based service-level agreement, based on performance measurements and incentives.
Dr. Ludwig H. Bertsch, Executive Vice President of Cargo at Swissport International and head of the group’s cargo division, is delighted at these developments.
“In a field as fiercely contested as the airline sector, it is far from self-evident that a commission of this scope can be retained over several years,” he says. “The fact that we have been able to do so is testimony to the reliability and the professionalism of Swissport, its people and its service product.”
United Airlines extended its partnership with Swissport to continue offering its customers quality-driven service.
“United and Swissport have actively worked to achieve an integrated partnership through operational continuous improvement,” explains Scott Dolan, Senior Vice President of Airport Operations and Cargo at United. “Swissport has demonstrated the willingness to embrace United’s quality-driven processes to improve service, retain customers and attract new business. Our new agreement is aligned with our service goals, providing both financial incentives and pay-at-risk for performance on customer-based metrics. This is good for both companies, but more importantly, our cargo customers.”
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About United Airlines and United Cargo
United Airlines (NASDAQ: UAUA) operates more than 3,700* flights a day on United, United Express and Ted to more than 210 U.S. domestic and international destinations from its hubs in Los Angeles, San Francisco, Denver, Chicago and Washington, D.C. With key global air rights in the Asia-Pacific region, Europe and Latin America, United is one of the largest international carriers based in the United States. United is also a founding member of Star Alliance, which provides connections for our customers to 842 destinations in 152 countries worldwide. United’s 56,000 employees reside in every U.S. state and in many countries around the world. News releases and other information about United can be found at the company’s Web site at united.com.
*Based on the flight schedule between May 1, 2006 and Dec. 31, 2006.
United Cargo is committed to becoming the most reliable lower-deck cargo carrier by investing in technologies and services to meet the ever-changing needs of the shipping community. In 2005, United Cargo carried just over 2 billion cargo-ton miles globally on one of the industry’s most extensive fleets of cargo-friendly Boeing widebody aircraft. United Cargo offers both domestic and international shipping. Freight accounts make up most of United Cargo’s shipments and revenue, with mail making up the balance. Visit unitedcargo.com for more information.
Swissport International Ltd. (which is owned by Ferrovial, a leading European infrastructure and service corporation based in Spain) provides ground services for over 70 million passengers and 3.2 million tonnes of cargo a year on behalf of some 650 client companies. With its workforce of around 21 000 personnel, Swissport is active at 182 airports in 41 countries on five continents, and generated consolidated operating revenue of CHF 1499 million (EUR 999 million or USD 1315 million) in 2005.
www.swissport.com / www.ferrovial.com
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