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TietoEnator selected by Nottingham Building Society for core systems replacement project


Society modernises to develop a multi-channel, customer centric operation

29 August 2006 - TietoEnator and Nottingham Building Society have signed contracts to replace a number of the Society’s core business systems. TietoEnator will be providing complete systems replacement, including web-based point of sale, application processing, account administration and back office collections and recoveries. The new infrastructure will replace the Society’s savings and mortgage system and a Unisys Smart Channel Manager.

In an increasingly competitive landscape, Nottingham Building Society faces a number of business challenges, including the need to quickly introduce highly flexible new products to market and an ambition for a customer-centric rather than product-centric operation. The new TietoEnator infrastructure will enable the Society to offer more flexible products and services, structured around the relationship with each customer and their increasingly individual requirements.

“Our customers will benefit from a wider product choice, increased access via more channels and a proactive service via a more customer-focused system, as well as faster and more efficient personalised responses,” said Jack Cutts, Head of IT, Nottingham Building Society. “The Society will also achieve operational cost benefits, a result of the efficiency of the new systems compared with our existing infrastructure.”

“We selected TietoEnator after a thorough examination of a number of vendors and their solutions,” commented Cutts. “The team was very professional, with impressive industry expertise and the company’s reputation for reliable, professional delivery gave us a lot of confidence. The TietoEnator product functionality will enable the Society to further differentiate itself in the interests of delivering increased value to its members. We are projecting a very satisfactory return on investment with this project and look forward to a successful relationship with TietoEnator.”

Gaining The Nottingham as a client further endorses TietoEnator as the leading infrastructure provider for UK mortgage lenders. Linda Fisher, Managing Director, TietoEnator Financial Solutions (UK) said, “Nottingham Building Society has a clear goal and well defined plan to meet its objectives. We’re delighted that TietoEnator has been selected for this significant core systems replacement project and we are looking forward to creating another showcase example of an efficient, competitive retail finance operational infrastructure.”

Established in 1849, Nottingham Building Society has grown to become a top 20 building society with a network of 32 branches in Nottinghamshire, Derbyshire, Lincolnshire and South Yorkshire.

TietoEnator is among the leading architects in building a more efficient information society and one of the largest IT services providers in Europe. TietoEnator specializes in consulting, developing and hosting its customers’ business operations in the digital economy. The Group’s services are based on a combination of deep industry-specific expertise and the latest information technology. TietoEnator has over 15 000 experts in more than 25 countries.


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