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Total Quality Logistics to open facility in Lowell, Arkansas, north of Fayetteville


Total Quality Logistics (TQL), one of the largest freight brokerage firms in the nation, today announced it is opening a facility in Lowell, Arkansas, 20 miles north of the city of Fayetteville and 7 miles south of Rogers. The company plans to invest a quarter of a million dollars and create up to 50 new jobs. Hiring, mostly for sales positions, will begin immediately.

“We’re pleased to add the state of Arkansas to our footprint. This new location will give us access to the outstanding professional talent in Northwest Arkansas,” said TQL Executive Vice President, Kerry Byrne.

TQL’s sales team ranked four years in a row as one of the “50 Best Companies to Sell For” by Selling Power Magazine. TQL has a vibrant culture, celebrating successes through frequent team outings, company-wide celebrations, and team-building charitable work – all reasons why TQL was featured in Inc. magazine as one of the fastest growing private companies in America. TQL is a 10-time honoree on the Inc. 500|5000 list and recipient of numerous workplace and industry awards.

“Northwest Arkansas has a strong reputation as a hub for logistics, so it’s only fitting for a company like Total Quality Logistics to be drawn here,” Governor Mike Beebe said. “They should have no problem finding the sales force they need among the region’s well-educated workforce.”

TQL remains on the cutting edge of technology and was the first freight brokerage in the nation to introduce mobile freight finding applications to the trucking industry. The company’s “Carrier Dashboard” app allows approved carriers to easily search for TQL loads and set up alerts to notify them when loads for lanes they want become available. “TQL TRAX” allows shippers to look up specified loads by PO number and track status, as well as easily communicate with their personal account executive from their mobile phone or tablet.

“Rogers and Lowell have a long history of working together to welcome new companies to the Northwest Arkansas business family,” said Raymond Burns, president and chief executive officer of the Rogers-Lowell Chamber of Commerce. “The entire area is glad to see a strong company such as TQL planting roots in Lowell, and we are looking forward to seeing the company grow and prosper here.”

Headquartered in Cincinnati, Ohio, TQL was founded in 1997 by Ken Oaks, a former shipper in the fresh produce industry. Oaks’ mission was to build a third-party logistics company to deliver the highest level of professional service, reliability, and peace of mind to shippers moving valuable truckload freight. In 2013, the company moved more than 815,000 loads, including fresh fruits and vegetables, meat and poultry, building supplies, and machinery and equipment.

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TQL is one of the largest freight brokerage firms in the nation, connecting shippers who have truckload freight that needs to be moved with quality carriers who have the capacity to move it. Including the Arkansas facility, the company employs more than 2,800 people in 27 offices in 16 states. TQL works with more than 50,000 carriers across North America, giving the company access to millions of trucks to help its customers move freight efficiently and economically. TQL identifies the right trucks for particular freight loads, negotiates rates, and satisfies its customers’ delivery requirements. The company’s insistence on honest, straightforward communications and 24/7/365 operations minimizes missed shipments, delays, and product shortages on store shelves.


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