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Dell and IDV Solutions Team to Deliver Enterprise-Class Global Risk Visualization with Integrated Communications to Help Organizations Take Action and Mitigate Risk

* Cloud-based solution enables organizations to visualize, assess and mitigate risks to people and assets, anywhere and anytime
* Integration of Dell AlertFind Enterprise Notification service with Visual Command Center enterprise risk visualization solution from IDV Solutions, maintains business continuity with 24/7 proactive monitoring and global alerting

Round Rock, Texas – WEBWIRE

Dell Software today announced the integration of its cloud-based AlertFind Enterprise Notification service with leading enterprise risk visualization solution Visual Command Center, from IDV Solutions.  With this integration, organizations using Visual Command Center to monitor global risk events – including severe weather, political unrest, or natural disasters –  that could threaten people and facilities around the world now can instantly communicate and get critical information to affected employees via the AlertFind emergency mass notification service. 

Organizations concerned about risk management have many threats to consider. Natural disasters – hurricanes, earthquakes, fires, tsunamis – seem to be occurring across the globe with increasing frequency. The growing global risk from terrorism also poses threats to the people and assets of organizations around the world, and all of these events present significant challenges to both security and business continuity teams. At the same time, workforces are more dispersed and mobile than ever, creating increasing challenges in a world where instant communication is expected regardless of circumstances. Integrating these two solutions — actionable risk alerting and assessment with instant, bi-directional communication — is the next horizon in real-time risk management. 

Monitor and respond to security threats

IDV Solutions’ Visual Command Center provides security operations teams with a single, integrated picture of their asset locations and risk events that may threaten those assets, such as acts of terrorism, severe weather, civil unrest, and hazardous materials releases. It consolidates this risk information with data from other sources, including an organization’s internal systems, like asset locations, floor plans, and physical security systems, on an interactive map and timeline.

Dell AlertFind Enterprise Notification is a cloud-based service that provides communications with employees in the event of an emergency.  It is scalable to the needs of the largest organizations and delivers critical communications via email, landline, mobile phone, and SMS text, with the ability to collect and organize responses. Enterprise-class capabilities include automated escalations; integrated IVR; automatic conference call bridging; geographic-based notifications; text-to-speech conversion in 14 languages; integrated incident collaboration center; and more. With the new integration, when Visual Command Center detects a potential threat near an asset or employee location, AlertFind sends notifications to crisis response teams and affected employees. Notification responses and employee status information from AlertFind are instantly visible in Visual Command Center, and organizations can quickly assess and take action to eliminate or mitigate risk.


Dell AlertFind and IDV Solutions’ Visual Command Center product integration is available now.  More information can be found at:

Supporting Quotes:

Jonathan Wolf, director, product management, Dell Software

“Dell is committed to helping organizations maintain business continuity during emergencies, even when communications infrastructure may be impacted. Integration with a risk monitoring platform is a natural extension of the value Dell AlertFind brings to the entire risk management process. We’re excited about the Dell AlertFind and IDV Solutions Visual Command Center integration. Not only do we use this integrated solution internally at Dell, but many of our customers – particularly Global 500 organizations – use or are evaluating Visual Command Center.”

Mark Morrison, CEO, IDV Solutions

“Dell has been a great customer, providing valuable feedback for extending and improving our products.  We are excited to partner with their technology team to deliver enhanced capabilities that extend the power of Visual Command Center.  The integration with Dell AlertFind helps organizations act quickly to mitigate or eliminate the impact of risk to their people, assets and operations.”

Delivering Complete and Connected Software Solutions

Dell Software empowers companies of all sizes to experience Dell’s “Power to Do More” by delivering scalable yet simple-to-use solutions that can increase productivity, responsiveness and efficiency. Dell Software is uniquely positioned to address today’s most pressing business and IT challenges with holistic, connected software offerings across five core solution areas, encompassing data center and cloud management, information management, mobile workforce management, security and data protection. This software, when combined with Dell hardware and services, helps customers simplify IT, mitigate risk and accelerate business results.

About Dell

Dell Inc. listens to customers and delivers innovative technology and services that give them the power to do more. For more information, visit

About IDV Solutions

IDV Solutions® is the global leader in delivering Enterprise Risk Visualization capabilities through software and services that enable organizations to protect their assets, ensure continuity of operations and optimize performance.  Its Visual Command Center software is used in organizational functions such as security, field services, supply chain, and operations to mitigate or eliminate the impact of risk.  By helping organizations in the Global 2000 and government manage risk through visualization, IDV and its products have earned a reputation for innovation, speed, and the highest quality user experience.

Dell World

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