Convergys Hosts Open House in Jacksonville, Florida


WEBWIRE – Wednesday, March 26, 2014

(Cincinnati & Jacksonville, FL; March 25, 2014)  Convergys Corporation (NYSE: CVG), a global leader in customer management, is hosting an open house at its contact center in Jacksonville, Florida.

Interested candidates are invited to attend the open house from 9:00 a.m. to 12:00 p.m. on Thursday, March 27 at Convergys, 8000 Baymeadows Way Jacksonville, FL 32256. Please go to Building 4 Employment Office entrance at the rear of the facility. You are also welcome to jump start your application before the open house, or anytime, from any smart phone or tablet by visiting our website at www.careers.convergys.com.

New employees will provide inbound customer service/sales support to new clients in the technology and retail industries.

“We are looking for highly motivated individuals to handle inbound calls from customers to include communication utilizing chat technology. Potential employees must have exemplary customer service and communication skills, proficient computer literacy, passion for new technologies, and preferred sales experience regarding our work in our retail industry,” said Robin Cheshire, site leader for the Convergys’ contact center in Jacksonville. “Working at Convergys as a customer service representative may serve as a great stepping stone to a career in operations management, recruitment, or training. In fact, more than 70 percent of Convergys’ customer service managers began their careers as agents, and we are known for the internal promotion of our employees. As we are a worldwide company with over 125,000 employees, opportunities exist around the globe, in locations such as India and the Philippines.”

As part of the Jacksonville business community for 19 years, Convergys encourages its employees to support the local community in which they live and work. Employees in Jacksonville have participated in a number of community initiatives, including the PACE Program for Girls, Relay for Life, the American Diabetes Walk, American Heart Association Walk, and clothing drives benefiting the City Rescue Mission.

Convergys offers on-site employees comprehensive training, competitive wages and benefits including medical and dental insurance, tuition reimbursement, 401(k), and paid and unpaid time off.

Job satisfaction also is recognized at the team level with a number of incentives and contests that reward talent and accomplishments. Employees receive incentives for top performance and a variety of other areas that help nurture a professional, yet fun and exciting environment.

Employment with Convergys is contingent on the successful completion of a background check and drug screening.

About Convergys
Convergys delivers consistent, quality customer experiences in 47 languages and from more than 150 locations around the globe.  We partner with our clients to improve customer loyalty, reduce costs, and generate revenue through an extensive portfolio of capabilities, including customer care, analytics, tech support, collections, home agent, and end-to-end selling.  We are committed to delighting our clients and their customers, delivering value to our shareholders, and creating opportunities for our talented, caring employees, 125,000-strong in 31 countries around the world. Visit www.convergys.com to learn more about us.

(Convergys and the Convergys logo are registered trademarks of Convergys Corporation.)



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