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Multi-Tech Solution Now Rated "Avaya Compliant"


FaxFinder V.34 Fax Server is compatible with Avaya IP Office 3.1 solutions; Efficient Communications Solutions, Inc. using integrated FaxFinder solution and offering it to businesses to send and receive faxes from desktop PCs

15-Aug-2006 - MINNEAPOLIS, Minn. - Multi-Tech® Systems, Inc., a leading supplier of data communications and telecommunications solutions, today announced that its FaxFinder™ Fax Server Appliance is compliant with IP Office solutions for small and medium businesses from Avaya (NYSE:AV), a leading global provider of business communications applications, systems and services.

By connecting to analog ports of a PBX, Multi-Tech Systems’ FaxFinder appliance converts faxes to TIFF files allowing users to receive faxes as e-mails and to send faxes from any application that can print. The solution provides distributed faxing capabilities over a wide-area network (WAN) from a corporate office to small remote offices and field sales people. In addition, it provides secure, convenient faxing for local-area (LAN) users - offering a high degree of privacy for both the sender and recipient.

Multi-Tech Systems’ FaxFinder is now compliance-tested by Avaya for compatibility with IP Office 3.1, a flexible and easy-to-use converged voice and data system designed for small and medium businesses.

“Adding a fax solution to Avaya’s IP Office 3.1 extends the unified messaging capabilities of the product, with voice, email and now fax communications accessible through a single mailbox,” states Chip Harleman, vice president of sales and marketing for Multi-Tech Systems. “Since many businesses still need hard copies of faxes for signing and filing, the networked faxing enabled by Multi-Tech Systems and Avaya also adds a layer of security since the documents are being received and originated at the desktop rather than via a centralized public fax machine.”

One of the companies benefiting from the interoperability of solutions from Multi-Tech Systems and Avaya is Efficient Communications Solutions, Inc. (ECS), a business specializing in the sale of Voice/Data communications products and services to companies in the Pacific Northwest. ECS is both using the integrated FaxFinder solution and is offering it to customers as an authorized reseller for both Avaya and Multi-Tech Systems.

“Having a fax solution that is Avaya compliant gives us confidence that it will work without problems,” states Don Barber, a principal at ECS. “Plus the FaxFinder’s cost-effective pricing lets us effectively compete with the other solutions available. In today’s business environment, small to medium-sized businesses need each employee to be as productive as possible. By adding fax to the desktop with the FaxFinder appliance, these businesses have one more layer of productivity which can be essential to profitability.”

Multi-Tech Systems is a premier member of the Avaya DeveloperConnection Program - an initiative to develop, market and sell innovative third-party products that interoperate with Avaya technology and extend the value of a company’s investment in its network.

As a member of the program, Multi-Tech Systems is eligible to submit products for compatibility testing by the Avaya Solution Interoperability and Test Lab in Lincroft, N.J. There a team of Avaya engineers develops a comprehensive test plan for each application to verify whether it is Avaya Compliant. Doing so ensures businesses can confidently add best-in-breed capabilities to their networks without having to replace their existing infrastructure - speeding deployment of new applications and reducing both network complexity and implementation costs.

“By offering compliance testing to the many innovative companies like Multi-Tech Systems who are members of our DeveloperConnection program, Avaya promotes fully interoperable solutions that help businesses unleash powerful new possibilities,” said Eric Rossman, vice president, developer relations and technical alliances, Avaya. “They are able to use Intelligent Communications to connect employees and customers to information from wherever they are, over whatever device they have available – getting more out of their multivendor network and delivering new value to their bottom line.”

About Avaya
Avaya Inc. designs, builds and manages communications networks for more than 1 million businesses worldwide, including over 90 percent of the FORTUNE 500®. Focused on businesses large to small, Avaya is a world leader in secure and reliable Internet protocol (IP) telephony systems and communications software applications and services.

Driving the convergence of voice and data communications with business applications - and distinguished by comprehensive worldwide services - Avaya helps customers leverage existing and new networks to achieve superior business results. For more information visit the Avaya website: For more information on the Avaya DeveloperConnection Program, visit

About Multi-Tech Systems, Inc.
Multi-Tech Systems is an ISO 9001:2000-certified manufacturer of telephony, Internet and device networking products that connect voice and data over IP networks, add connectivity to equipment using embedded technologies, and provide the latest in cellular wireless technologies. With a 35-year history of inventing products known for their reliability and performance, Multi-Tech Systems still employs the same mission on which the company was founded: to provide solutions that solve real business problems.

For additional information, contact Multi-Tech in the U.S. at 800/328-9717 or +763/785-3500, and via fax at +763/785-9874 in EMEA at T: +(44) 118 959 7774 (UK) or T: +(33) 1 64 61 09 81 (France), and via fax at F: +(44) 118 959 7775 (UK) or F: +(33) 1 64 61 09 71 (France) or browse the company’s World Wide Web home page at


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