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Leading Independent Research Firm Names Avaya a Strong Performer in Desktop Videoconferencing Report


* Avaya Scopia® Videoconferencing cited as “a great all-around choice for video quality and interoperability.”
* Evaluation is based on vendor’s current offering, strategy and market presence.

SANTA CLARA, Calif. - Avaya today announced that its Avaya Scopia® Videoconferencing solution has been named a “strong performer” in a September, 2013 report on desktop videoconferencing from Forrester Research, Inc. “The Forrester Wave™: Desktop Videoconferencing, Q3 2013” report evaluates the product offering, strategy and market presence of Avaya and nine other desktop videoconferencing vendors based on 60 performance criteria.

Avaya Scopia Desktop is cited as a great all-around choice for video quality and interoperability. It received its highest scores in video conferencing features, user experience, on-premises deployment and third-party hosting options, and experience.

Scopia Desktop and Mobile extend the value of traditional videoconferencing to remote users so they can participate in voice and video conferences and content–sharing from anywhere, on virtually any device over any broadband connection.

“Companies using Scopia room-based systems benefit from additional bandwidth savings on calls with Scopia Desktop, and administrators benefit from a shared management platform for both,” the Forrester report states. “Scopia Desktop has a lot of layout controls and is very configurable. It also works well on tablets. Both the mobile and PC applications have access to a unique feature that lets participants individually revisit previously shared content.”

Forrester’s research shows adoption of videoconferencing is growing, especially among younger generations of workers, with new videoconferencing innovations happening on the PCs, smartphones, tablets and other devices that workers use in their everyday jobs.
Avaya offers a mobile version of the Scopia application as a free download for smart phones and table PCs. The mobile app delivers ready access to HD video conferencing, data collaboration, conference call control and administration through a simple and intuitive user interface.

“Santa Clara, California-based Avaya acquired Radvision in 2012, benefiting customers by combining Avaya’s leadership in telephony and Radvision’s video quality and interoperability expertise to create a powerful UC platform.”
--“The Forrester Wave™: Desktop Video Conferencing, Q3 2013” Forrester Research, by Philipp Karcher

About Avaya:
Avaya is a global provider of business collaboration and communications software and services, providing unified communications, contact centers, networking and related services to companies of all sizes around the world. For more information please visit

Certain statements contained in this press release may be forward-looking statements. These statements may be identified by the use of forward-looking terminology such as “anticipate,” “believe,” “continue,” “could,” “estimate,” “expect,” “intend,” “may,” “might,” “plan,” “potential,” “predict,” “should” or “will” or other similar terminology. We have based these forward-looking statements on our current expectations, assumptions, estimates and projections. While we believe these are reasonable, such forward looking statements involve known and unknown risks and uncertainties, many of which are beyond our control. These and other important factors may cause our actual results to differ materially from any future results expressed or implied by these forward-looking statements. For a list and description of such risks and uncertainties, please refer to Avaya’s filings with the SEC that are available at . Avaya disclaims any intention or obligation to update or revise any forward-looking statements.


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