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Serko and Intelligent Travel Announce New Online Travel Risk Management Solution

With Serko’s online booking and travel management systems, the addition of Intelligent Travel’s destination health, safety, security, education and assistance services creates a powerful new online offering for travel management companies & companies


Traditionally, business travel and risk management professionals have had to engage third party providers or downstream workflow solutions in order to integrate their business travel bookings, management and administration. This process encouraged duplication, increased costs and lack of utility by their business travellers due to lack of integration. Serko and Intelligent Travel have announced a solution to this long standing problem. 

“We are now able to capture and evaluate every traveller, journey, destination and activity at the time of enquiry or booking” says Tony Ridley, CEO at Intelligent Travel. “By integrating with one of the leading online booking and travel management technology companies, we are able to provide a simplified and direct access solution to both travel management companies and businesses of all sizes. This adds significant value and extension of services for travel management companies and reduces the cost and time for businesses that have previously been consumed with requests for proposals and tenders from multiple services providers” concluded Tony. 

This new collaboration provides additional dashboard support and services to travel management companies while centralizing the majority of a company’s travel risk management resources and processes. By integrating into existing travel management systems and processes, companies will benefit from having greater control over how and when information and services are available to their business travellers. With travel health, safety and security obligations and concerns remaining a challenge for business travellers, speed, simplicity and increased utilization will solve this problem for many. 

“A single, integrated access point for both travel management companies and their clients that includes travel health, safety, security and assistance services is a significant advancement in field of online travel management” commented Darrin Grafton, CEO at Serko Limited. From this single interface, travel administration, logistics and risk management can be managed and applied to travellers at an individual level, not simply by groups or broad categories such as country of destination” he concluded.
This new partnering announcement by both companies’ signals the first phase in a multi stage upgrade and service enhancements. With options for immediate online integration and legacy migration for manually processed travel requests, both companies believe this new solution will accelerate the take up of touchless travel management and service solutions along with empowering travel management companies to contribute directly to travel health, safety and security education and assistance.

About Serko
Serko® Online is Asia-Pacific’s first and only integrated online corporate booking engine, expense management system and real time financial reporting tool.
Utilising the latest web client software such as Internet Explorer, Serko® Online is a truly revolutionary browser-based system, which integrates with any TMC’s (Travel Management Companies), GDS (Global Distribution System); Amadeus, Galileo and Sabre. This allows any corporate client to have a truly transportable online solution that will integrate with their chosen TMC.

Serko® Online enables corporate customers to print or email travel documents, including an SMS (Short Message Service) feature for itineraries, and receive automated emailed e-tickets.

Whether you are a travel agent committed to ensuring your corporate clients enjoy maximum cost and time efficiencies, or a company that desires flexibility and control over your corporate travel needs, Serko® Online is now the fastest way to travel.
About Intelligent Travel
Intelligent Travel is an international travel risk management and concierge company providing on demand travel health, safety and security services. We provide transactional and subscription based services via partner travel management companies and agents. With a full online access and resources suite of services we enable travellers, travel managers or risk management professionals access to a significant array of education, information, risk assessment and destination specific intelligence.


 Travel Management
 Business Travel
 Travel Risk Management
 Travel safety & security
 Travel Intelligence

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