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New Travel Risk Management and Concierge Company Launched: Intelligent Travel

"We are removing the complex, time consuming and confusing need for tenders and proposals. You simply recieve content when you book your travel with a TMC or agent, the same as you would with hotels and airlines" according to Intelligent Travel


More-and-more business and leisure travellers want to be informed, educated and advised on their travel plans. Travel management companies and corporate travel/risk managers are also improving the way they communicate and educate their travellers. In the past, it was more about unrelated travel alerts on extraordinary events or extreme scenarios that might impact or harm the traveller.

Now, it is more about contextual evaluation of the traveller, destination and events occurring around them and what they should know that forms the basis of good travel risk management and concierge services. The problem for most however has been the means and simplicity in which they engage, educate and inform travellers, seeking to avoid timely and costly tenders, request for proposals and disjointed ’work flows’ that are activated after the travel itinerary has been confirmed. 

Intelligent Travel has just launched their new suite of travel risk management and concierge services. Unlike pioneers in related markets such as travel assistance or travel security/safety, Intelligent Travel plugs directly into existing travel management companies/agents enquiry and booking systems. This means that travellers now get targeted, contextual information, education, resources and support from the time of enquiry or booking. Results are almost instantaneous.

Travel managers and booking agents can also now generate location and activity specific reports, assessments and content. Companies can include specific education and resources too such as induction videos or travel health, safety and security policies. 

“We have built all our systems and services aimed at the individual, their travel activity and the specific destination in which they are traveling to or through” commented Tony Ridley, CEO at Intelligent Travel. “We are now able to personalise the travel management company’s services to corporate clients and provide scale and a degree of engagement corporate travel and risk managers have not had before. All while supporting both entities travel risk management objectives.” Tony Ridley further explained. 

The range of travel risk management and concierge services Intelligent Travel offers are:

  • Destination information, data and intelligence
  • Travel health, safety and security advice
  • Professional risk management support and on demand concierge
  • Online education, induction, information and training resources
  • Travel risk management plans, policies and audits
  • Emergency and crisis support/response services
  • Risk assessments, evaluations and benchmarking
  • Travel itinerary enhancement or supplements
  • Project and task management services
  • Staffing
  • Consulting

“Gone are the days of unrelated information that is the same for everyone. We now provide personal information, education and content via online or agent assisted booking tools to manage the health, safety and security risks associated with travel” says Tony Ridley. “The Intelligent Travel service model is focused around individual travel activity, risks and threats specific to their journey, not broad observations about countries or crowd pleasing news/alerts. We create specific content such as articles, news, videos, audio recordings and images to quickly and specifically educate and inform travellers and travel managers, that is available at the click of button on just about any device” concluded Intelligent Travel’s CEO. 

About Intelligent Travel

Intelligent Travel is an international travel risk management and concierge company providing on demand travel health, safety and security services. They provide transactional and subscription based services via partner travel management companies and agents. With a full online access and resources suite of services they enable travellers, travel managers or risk management professionals access to a significant array of education, information, risk assessment and destination specific intelligence


 Travel Management
 Business Travel
 Travel Risk Management
 Travel safety & security
 Travel Intelligence

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