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With the MyMobistar app, customers can monitor their usage even more closely


Mobile Internet and smartphones are continuing their dazzling advance amongst Belgian consumers. According to a survey conducted by Mobistar and involving nearly 3,000 people, 25% of all Belgians are today using a smartphone, i.e. 12% more than a year earlier. And amongst those having a mobile telephone that can connect to the Internet, 59% of those questioned are now actually using this function, while that figure was only 38% just one year ago. Another revealing figure: 47% of mobile Internet users today say that they are downloading apps, compared to 33% a year ago.

The MyMobistar application, available as of today on the iOS, Android and Windows Phone platforms, thus arrives at the ideal time for all customers wishing to fully benefit from their smartphone and mobile Internet while retaining control over their consumption and their invoice. Thanks to this app, customers can henceforth monitor their consumption, access their last six invoices in a single click, activate or deactivate options, set the budget limit that they do not want to exceed in roaming, and very easily find the nearest Mobistar Center.

Free and easy to use

MyMobistar is available both for customers using a top-up card and for those who have a mobile phone or Internet Everywhere subscription. Downloadable free of charge from Apple’s App Store, Android’s Google Play and Microsoft’s Windows Market Place, it is accessible in both Edge/3G and WiFi. For Mobistar customers, its use is free both in Belgium and abroad (with the exception of the store finder function), which clearly constitutes a major advantage when compared to similar applications from competing mobile operators.

The MyMobistar app is also distinguished by its highly visual and intuitive interface. For example, the customer´s level of consumption is represented in the form of a gauge, which changes colour (green, orange or red) depending on the number of minutes, text messages or data already used up. In addition, the customer has the choice between an interface based either on what he has already consumed or on what he has left to consume. It’s up to him to decide whether he prefers to see the glass as half empty or half full… Another example: in the “invoices” section, the customer can simply pivot his smartphone to see a graph that presents the evolution over his last 6 invoices. It´s absolute child´s play.


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