Autoglass launches new aid to rain-drenched breakdowns
Autoglass has announced the introduction of a new wet weather solution which delivers mobile support for vehicle glass repair and replacement.
Autoglass has just announced the introduction of its new bespoke wet weather solution – an extendable canopy fixed to its mobile technician’s vans, known as the Vanbrella®.
Britain experiences rainy weather approximately 145 days of the year and this can adversely affect vehicle glass repair and replacement services. For example, the time needed for the chip repair healing process (usually 30 minutes) or that needed to bond a replacement glass (usually 1 hour) may significantly increase in wet conditions and this could compromise the quality of the result.
90 per cent of the work carried out by Autoglass is mobile so the appointments of an estimated 80,000 customers each year are impacted by weather conditions. In such circumstances Autoglass previously offered customers the options of either taking their car into a branch or booking a later appointment. However, the new Vanbrella® provides an alternative solution meaning the company can respond quickly to its customer’s needs.
Matthew Mycock, Managing Director of Autoglass said: “We are always looking for new ways to offer our customers better service and whilst we can’t control the weather, we can make sure our experts offer a full service come rain or shine. Trials have been highly successful and the feedback from customers and technicians alike has been extremely positive. The Vanbrella® is just one of the new innovations we are introducing this year to ensure our service is seamless on the road, and within our service centres.”
Designed and patented by the in-house technical research department at Autoglass, the canopy solution will be fitted to 400 vans by the end of this year, with the initial roll out of 200 Vanbrellas® hitting the roads by May.
Further adverse weather is predicted throughout April and to help keep motorists safe on the road, technicians at Autoglass will be on call across the country with their Vanbrellas®.
Autoglass is the UK’s leading vehicle glass repair and replacement service, with over 80 branches and 1100 mobile technicians. For details of your nearest centre call 0800 36 36 36 or visit http://www.autoglass.co.uk
Autoglass holds certifications to the quality, health and safety, and environmental international standards - ISO 9001, OHSAS 18001, and ISO 14001 - at all of its sites. This demonstrates that the company operates to externally verified standards and is committed to compliance and continuous improvement in these areas.
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