ITS powers ahead with new Metabo range
The latest addition to their extensive range of power tools shows ITS value their customers’ opinions just as much as the quality of the brands they stock.
Loughton, Essex, March 2013
When it comes to power tools, the Metabo brand is a clear favorite among professionals, combining innovative product design with hard-wearing reliability, at prices which offer superb value-for-money. So it’s no surprise to see their equipment is now sitting naturally alongside the range of top-end power tools already offered by well-respected industry supplier ITS.
Metabo’s long history and strong reputation among craftsmen in over 100 countries has seen them develop a tool for pretty much every job. ITS spokesman Paul Hubbard indicated not only why they consider Metabo a perfect fit, but also dropped a hint about the future of the range, “We are pleased that we have added Metabo to the list of existing power tool brands that we stock, we are impressed with the quality and are aware that there are some exciting innovations soon to be released.”
~The customer’s always right~
It’s a safe bet that the announcement will be welcomed not only by ITS’ existing customer base but also newcomers, given that the decision to feature this line is down to the company’s considerable and sustained investment in market research. Having led the pack for so long, ITS know that to continue delivering the best customer experience while consistently moving forward requires close attention to what professional craftsmen want from their tools.
ITS have always taken onboard feedback from the people buying, and using, their products, and this new research is clearly a proactive approach aimed at making sure the tools people want are available to buy straight away, either over the phone or online, Paul Hubbard adding: “As with all of our products we keep all the items we list in stock so that we can offer our customers a next day delivery service”
Metabo offer a 3-year extended warranty on all of their machines, chucks, tools and chargers, even covering the batteries supplied with cordless tools. It’s just another example of the value these two companies are providing for customers every day.
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